Job Description
About the Role
We are seeking an experienced Assistant Manager to join our fast food outlet in Port Elizabeth. As a key member of our store team, you will be responsible for ensuring the smooth operation of our store and providing exceptional customer service. If you have a passion for leading teams, managing operations, and delivering excellent results, we want to hear from you.
Key Responsibilities
- Open and close the store according to company procedures
- Ensure the store is fully staffed, stocked, clean, and operational at all times
- Oversee daily store performance and resolve operational issues quickly
- Maintain high standards of hygiene, food safety, and customer service
- Manage a team of approximately 15 staff members across two shifts
- Create and manage staff rosters
- Supervise senior and junior staff on shift
- Handle staff discipline, attendance, and performance issues
- Train new staff and support ongoing development
- Act as the first point of escalation for staff-related matters
- Act as senior cashier when required
- Ensure accurate cash handling, cash-ups, and daily reconciliations
- Monitor POS transactions, refunds, discounts, and voids
- Report discrepancies immediately to management
- Enforce strict cash control procedures
Requirements
- Minimum 5 years’ experience as a Store Manager / Senior Supervisor
- Proven experience in a takeaway, fast-food, or restaurant environment
- Experience managing large teams and shift-based staff
- Strong cash handling and admin skills
- Comfortable working in a fast-paced, high-pressure environment
- Trustworthy, organised, and assertive
- Good communication and basic computer literacy
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.)
Salary & Benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Nelson Mandela Bay
In Nelson Mandela Bay, the retail and wholesale sector is a significant contributor to the local economy, with many businesses operating in this space. Typically, job seekers can expect to find opportunities in retail and wholesale positions across various industries, including financial services, technology, and manufacturing. These roles often involve working in fast-paced environments, interacting with customers, and managing inventory.
Generally, salaries for retail and wholesale positions in Nelson Mandela Bay can vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide an exact salary range without knowing the specific circumstances, common broad ranges include R400 000 – R600 000 per annum for entry-level positions and upwards of R800 000 – R1 200 000+ per annum for more senior roles. It’s essential to note that actual salaries may differ significantly from these estimates, and it’s always best to research specific job openings and companies to get a clearer understanding of compensation.
Common skills required for retail and wholesale positions in Nelson Mandela Bay include excellent communication and customer service skills, ability to work well under pressure, basic math and stock management skills, and often proficiency in Microsoft Office and other productivity software. Attention to detail, organisational skills, and the ability to adapt to changing situations are also highly valued.
The retail and wholesale sector is a diverse industry with various sectors that commonly employ these roles. Financial services sector, technology industry, manufacturing sector, and wholesale and distribution companies are just a few examples of industries that often require professionals in this space. Other notable industries include e-commerce, hospitality, and logistics.
Career progression opportunities for those in retail and wholesale positions in Nelson Mandela Bay can vary depending on individual performance and interests. Typically, promotions to senior roles or leadership positions may be available for those who demonstrate strong leadership skills, a willingness to learn and adapt, and a commitment to excellence. Opportunities may also exist in related fields such as supply chain management, inventory control, or retail management. With the right training and experience, it’s possible to transition into these areas and expand career horizons.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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