Job Description
About the Role
We’re seeking a highly skilled Senior Desktop & Office 365 Engineer to join our client’s team in Port Elizabeth. As a key member of the support team, you will play a critical role in resolving technical issues for clients across various platforms, with a strong focus on Office 365 and desktop support. We’re looking for someone who is self-motivated, enjoys problem-solving, and thrives in an environment where initiative is encouraged.
Key Responsibilities
- Manage and resolve client support tickets via email or phone
- Configure client software, email accounts, and troubleshoot related issues
- Maintain and troubleshoot Office 365 portal and Exchange
- Conduct regular patch management, hardware support, and antivirus updates via RMM tools
- Take escalations from junior engineers
Requirements
- Academic Requirements:
- A 2- or 3-year diploma in IT support services
- A+ and N+ certifications
- Additional certifications or qualifications (please specify)
Qualifications
- Formal education/certifications: None mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Eastern Cape
The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.
In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.
Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.
The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.
Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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