Port Elizabeth Speed Services: Regional Reconciliations Administrator

About the Role

IZI South Africa is seeking a Regional Reconciliation Administrator to join our Eastern Cape and Free State region, where you will play a vital role in maintaining precise and timely accounting and reconciliation standards at the Cash Processing Centre (CPC). As a proactive professional with a history of implementing best practices, adhering to company policy, and applying sound judgment to achieve business objectives, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Accurate, timely completion and submission of designated CPC reconciliation activities
• Ensure that CPC employees adhere to reconciliation controls and procedures and report on non-adherence
• Collate information from different source documents in order to complete timely and accurate reconciliation for each fund movement
• Engage with the providers of the documentation (Cash Processing Centre management) to ensure that the data is relevant, up to date, accurate and complete and provided in a timely manner
• Proactively communicate with internal staff and customers in order to resolve discrepancies within a set timeline
• Escalate issues to Branch Manager when not resolved timeously
• Reconcile between claims received and actual discrepancies
• Carry out discrepancy trending to identify trends
• Report processing backlogs as prescribed by relevant procedures
• Review current reconciliation process on a regular basis
• Ensure that all reconciliation documentation is managed in line with Records Management Controls
• Monitor CPC Differences and trends
• Assist with Investigations related to reconciliations as well as any anomalies in procedures
• Resolution of queries and provision of support on outstanding reconciliation matters: Assist Reconciliation Departments at Head Office with cash processing recons and resolving queries
• Provide ad hoc support on customer queries, where resolution has not occurred at branch level
• Escalate queries to senior management for resolution
• Compilation of reconciliation reports as per current reporting requirements: Ensure adherence to controls regarding cash counts
• Submission of cash count reports to Head Office
• Escalation of non-adherence of procedures
• Assist with year-end audit in provision of supporting documentation and information
• Branch Audit reports including updating of Compliance dashboards
• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required

Requirements

Grade 12