Pretoria: Assistant Lodge Manager (5* Lodge) – Hoedspruit posted by Phoenix Recruitment

March 2, 2026 Jobs in Northern Suburbs

Phoenix Recruitment

Tshwane

Catering / hospitality

Job Description

About the Role

We are seeking a highly skilled and experienced Assistant Lodge Manager to join our luxury 5* Game Lodge in Hoedspruit. The ideal candidate will be detail-oriented, passionate about guest delight, and enjoy interacting with guests. As a natural leader, you will be responsible for inspiring and motivating staff, as well as maintaining relationships with internal and external stakeholders.

Key Responsibilities

Act as Acting Lodge Manager in the absence of the Lodge Manager
Take full responsibility for the management of the following teams:
Front of House: Inspire, stimulate and lead the FOH team
Maintain the Pan FOH system Day Sheets / Rooming List / Arrival Report
Reception, Curio Shop and Switch Board
Banking, Invoices and Gratuities
Welcome & Goodbye Site Inspections – Show Time
Guest Feedback – Centricity Feedback system
Inspire, stimulate and lead the housekeeping team
Maintain the Housekeeping standards within the Lodge
Spot check of rooms & turndowns
Staff Uniform Control
Lodge Maintenance: Inspire, stimulate and lead the Lodge Maintenance team
Control and supervise the Lodge Maintenance teams
Work closely with the Reserve Maintenance Manager
Preventative maintenance service schedules
Staff Accommodation
Understanding of building, refrigeration, electricity, air conditioners, gardening, pool care, firefighting equipment & vehicles
Pest Control
Health & Safety: Work closely with the Reserve Security Manager on the Health & Safety management of the Lodge
Head up the Lodge Health & Safety committee
Risk assessments for the Lodge
Firefighting equipment / drill
Provide a safe working environment for all staff
Finance & Budgeting:
Compiling monthly reports
Participate in the budget process and managing budget lines
Budget expenditure & control
Monthly finance meeting
Human Resources:
Staff development and training
Staff management
Staff welfare & staff morale
Inspire, stimulate and lead the team and maintain discipline
Manage leave cycles and training files

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Requirements

Minimum 5 years Management experience in a 5-star boutique operation or Big 5 reserve with in a similar lodge environment
Hospitality management qualification
Strong Operational and Financial experience
High Emotional Intelligence
Hospitality and service training experience
Room Division Experience
Practical with some experience in maintenance
Valid driver’s license and own transport

Salary & Benefits

Monthly package negotiable depending on experience and qualifications. Live-in position with meals on duty. Pension fund. Staff Lodge nights. Work cycle – 21 days – 7 days off. Annual leave – 15 days

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Tshwane

The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.

Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.

Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.

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The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.

Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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