Roodepoort: Retail Store Manager – Roodepoort posted by Headhunters

About the Role

Our Client in the Manufacturing Industry is seeking to employ a Retail Store Manager to their team based in Roodepoort, Gauteng. This is an awesome opportunity for you to join a dynamic company and contribute to its success.

Key Responsibilities

• Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives and day to day operations of the store.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts and maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements.
• Completes store operational requirements by scheduling and assigning employees and following up on work results.

Requirements

• Matric / Grade 12 (Minimum)
• Diploma in Business Administration, Sales and/or Marketing
• 5 years experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level

Qualifications

(No qualifications mentioned)

Salary & Benefits

(No salary or benefits information mentioned)

Compliance

• Operates within controls and procedures in order to ensure the integrity.
• Identifies and monitors risks within own department and area of responsibility.
• Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.
• Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure.
• Provides a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times.
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.

Customer Service Management

• Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services.
• Represents in meetings with relevant stakeholders.
• Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with core values.
• Reports to Management on internal stakeholder related matters.

Staff Supervision

• Ensures that all employees have signed performance agreements.
• Monitors and measures performance quarterly by conducting employee appraisals.
• In collaboration with HR, identifies staff performance objectives, potential areas of development and action plans where necessary.
• Ensures ongoing training and development of employees.
• Addresses employee relations matters fairly and promptly.

Cost and Financial Control

• Contributes to the budget preparation process.
• Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources.
• Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and financial guidelines, report deviations to direct Manager.
• Explores opportunities to control and reduce costs.

Note

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.