Job Description
- Order Packing and Handling – pack frozen meal orders in the chilled/frozen room according to pick and packing sheets
- Maintain cold-chain integrity
- Assemble boxes accurately and consistently for various order sizes
- Prepare and fit styrofoam inserts per packing sizes
- Ensure boxes are clean, undamaged, and suitable for frozen transport
- Assist with stock rotation, stock take and organisation of packing materials
- Label products according to company standards and customer requirements
- Apply waybills to correct boxes
- Double-check that every box has the correct products, labels, destination details
- Follow food safety, hygiene and cold-room protocols at all times
- Follow FIFO/FEFO (first expiry, first out) principles
- Assist management and staff during busy periods and peak dispatch times
- Help with weekly/monthly stock counts
- Housekeeping tasks such as bin removal, cleaning, and workstation resets
- Perform any reasonable logistics/packing tasks assigned by management
Required Skills & Competencies:
- Strong attention to detail and accuracy
- Ability to work fast and consistently under pressure
- Good organisational skills and ability to follow systems
- Basic math and reading ability for order checking
- Clear communication and teamwork
- Physically fit and comfortable working in cold environments
- Responsible, punctual, and reliable
Minimum Requirements
- Previous experience in packing, warehouse, dispatch, or food production is an advantage
- Willingness to work in chilled/freezer rooms for extended periods
- Able to lift and move boxes (within safe limits)
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