South Africa: Applications Support Administrator posted by MECS Africa

March 11, 2026 Jobs in South Africa

MECS Africa

South Africa

Telecommunication

Job Description

About the Role

MECS Africa is seeking an experienced Applications Support Administrator to join our team. As the primary point of contact for ERP-related inquiries, you will provide technical support to users and ensure seamless system operations. Your expertise in configuring, customizing, and maintaining ERP systems will be instrumental in meeting business requirements and operational goals.

Key Responsibilities

Act as the primary contact for ERP-related inquiries and provide technical support to users.
Configure, customize, and maintain ERP systems to meet business requirements and operational goals.
Manage user access, roles, and permissions while ensuring compliance with IT governance and audit standards.
Monitor system performance, conduct regular backups, and resolve errors or downtime issues promptly.
Coordinate and oversee system upgrades, patches, and version control to maintain system reliability.
Provide first-line support for ERP, payroll, and other business applications, escalating issues when necessary.
Collaborate with cross-functional teams to identify, design, and implement system improvements and integrations.
Develop and maintain workflows, reports, dashboards, and other system enhancements to improve functionality.
Continuously assess and optimize system performance by identifying bottlenecks and inefficiencies.
Support and contribute to software enhancement and digital transformation projects.
Prepare and maintain audit documentation such as access logs, authorization records, and system change reports.
Ensure compliance with internal IT policies, audit protocols, and external regulatory requirements.
Manage IT asset records, oversee software licensing, and participate in disaster recovery planning.
Conduct user training sessions to improve system adoption and provide ongoing application support.
Develop, update, and maintain user manuals, technical documentation, and training materials.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or a related field.
ERP system certification (e.g., Sage X3, Sage300, or equivalent) preferred or willingness to obtain.
ITIL or similar service management certification advantageous.
Minimum of 5 years’ experience in ERP or business application administration.
Experience managing multi-company ERP environments and intercompany transactions.
Knowledge of SQL-based platforms, role-based security, and system integrations.
Familiarity with HR, Payroll, and Self-Service modules.

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Qualifications

No qualifications mentioned.

Salary & Benefits

Salary information not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in South Africa

In the telecommunications industry in South Africa, job seekers can expect to find opportunities in a dynamic field that is constantly evolving with advancements in technology and innovation. Typically, this field involves working with communication networks, systems, and infrastructure to facilitate seamless connectivity and data exchange between individuals, businesses, and communities. Generally, career paths in telecommunications often involve working on project management, technical implementation, maintenance, and upgrade of communication networks and services.

The salary range for telecommunications professionals in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries can range from around R500 000 to over R1 million per annum, although these figures are subject to variation and may not reflect the actual compensation packages offered by specific companies or roles. Commonly, salaries for senior positions or those in more technical areas of telecommunications tend to be higher than those in entry-level or support roles.

Common skills required for a career in telecommunications typically include proficiency in programming languages such as Java or Python, experience with network management tools and protocols like TCP/IP or MPLS, knowledge of wireless communication technologies like 4G or 5G, and understanding of data security and encryption principles. Additionally, strong problem-solving, analytical, and communication skills are often essential for success in this field.

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The telecommunications industry is a broad sector that employs professionals across various types of industries, including financial services, technology, manufacturing, and government sectors. Commonly, job opportunities exist in both the public and private sectors, with many companies operating their own communication networks and infrastructure.

Career development opportunities are available for those interested in pursuing advanced roles or specialising in specific areas of telecommunications. Typically, career progression paths may involve moving into senior technical roles, leading projects or teams, or taking on strategic leadership positions within an organisation. Additionally, many professionals choose to pursue higher education or certifications to enhance their skills and stay up-to-date with industry developments.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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