Job Description
About the Role
We are seeking an experienced Floor Manager to join our stylish, modern restaurant, known for its lively atmosphere, top-tier food and cocktail menus, and seamless blend of dining and social energy. As a key member of our front-of-house team, you will be responsible for overseeing daily operations, leading a high-performing team, and delivering exceptional guest experiences.
Key Responsibilities
- Manage daily floor operations, ensuring smooth service flow and guest satisfaction.
- Supervise and motivate front-of-house staff, including waiters, hosts, and runners.
- Oversee staff scheduling, training, and performance management.
- Handle guest queries and complaints promptly and professionally.
- Ensure adherence to service standards, hygiene protocols, and brand policies.
- Liaise closely with the kitchen and bar teams to ensure timely and quality service delivery.
- Monitor stock levels for floor-related items and coordinate with relevant departments.
- Conduct daily pre-shift briefings to align the team on expectations and specials.
- Support management in driving upselling strategies and revenue targets.
Requirements
- Minimum 3 years experience in a supervisory or floor management role in an upmarket or high-volume restaurant environment.
- Strong leadership, interpersonal, and communication skills.
- Excellent problem-solving ability and conflict resolution skills.
- High attention to detail and ability to multitask under pressure.
- Knowledge of POS systems and stock controls is an advantage.
Qualifications
- Formal education/certifications not specified.
Salary & Benefits
Salary: [Please provide the salary range]
Benefits: [Please provide details on benefits, if any]
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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