Job Description
About the Role
We are seeking an experienced and professional Front Office Manager to join our team at Wild Dreams Hospitality, situated within a private Big 5 nature reserve in the Hoedspruit area. As the successful candidate will oversee the daily front office and administrative operations of the reserve, ensuring efficient communication, excellent member service, and smooth coordination between departments.
Key Responsibilities
- Manage the switchboard and handle incoming communications professionally
- Oversee shop sales, point-of-sale operations, and related administration
- Manage booking requests and member correspondence
- Maintain inventory and stock control, including ordering and purchasing
- Assist with administrative functions including invoicing, reporting, and record keeping
- Provide support to housekeeping operations and deputise for the Housekeeping Manager when required
- Ensure efficient day-to-day front office operations and exceptional member service standards
- Assist with after-hours emergencies and standby requirements when necessary
Requirements
- Previous experience in hospitality, lodge administration, or front office management
- Strong communication skills with fluency in both Afrikaans and English
- Proficiency in Pastel Accounting, including Point-of-Sale systems
- Strong computer literacy with sound knowledge of MS Office
- Excellent organisational and administrative abilities with strong attention to detail
- Passion for wildlife, conservation, and guest service excellence
Qualifications
- Valid driver’s license
- Valid first aid certificate (advantageous)
Salary & Benefits
Salary approximately R30,000 CTC, including company contributions toward medical aid and provident fund after successful completion of probation.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in ZA
The Admin / Clerical / Secretarial sector is a common and diverse field in the South African job market. Typically, roles within this sector are found across various industries, with a strong presence in the financial services sector, technology industry, and manufacturing sector. Generally, these positions are in high demand, especially in fast-paced and growing organisations.
When it comes to salary expectations for Admin / Clerical / Secretarial professionals in South Africa, it’s generally difficult to provide a specific range due to variation in factors such as experience, company size, and industry sector. However, broad salary ranges can be offered as follows: For entry-level positions, salaries typically start around R15 000 – R25 000 per annum, while experienced professionals can expect higher salaries ranging from R40 000 – R80 000 per annum. These figures are subject to change and may not reflect the current market conditions.
Common skills required for Admin / Clerical / Secretarial roles include proficiency in Microsoft Office (particularly Word, Excel, and PowerPoint), excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Additionally, knowledge of accounting software and experience with email management tools are often beneficial. Strong problem-solving skills and the capacity to adapt to new systems and processes are also highly valued.
These roles can be found in various industry sectors, including financial services, technology, manufacturing, and public sector organisations. Many companies, both large multinationals like Google and Microsoft and local South African businesses, employ Admin / Clerical / Secretarial staff to ensure efficient day-to-day operations and administrative support.
Career development opportunities for Admin / Clerical / Secretarial professionals are generally available through training and development programs offered by employers. These may include courses in business administration, computer literacy, or languages. With experience and continuous learning, it’s possible for individuals in this field to progress into more senior roles or explore related fields such as human resources management, project coordination, or office management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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