South Africa: Spa & Wellness Manager (Luxury Spa) – Stellenbosch / Brackenfell posted by Phoenix Recruitment

February 11, 2026 Jobs in South Africa

Phoenix Recruitment

ZA

Catering / hospitality

Job Description

Spa at a Wine Estate in the Stellenbosch / Brackenfell area is looking for a Spa & Wellness Manager. The Spa & Wellness Manager will lead the luxury spa and wellness operations at the Estate. The ideal candidate will have a strong background in holistic wellbeing , combining expertise in spa therapies with a deep understanding of movement practices such as yoga, Pilates and functional fitness . This leadership role requires a balance of operational excellence , creative wellness programming and an unwavering commitment to delivering exceptional guest experiences in line with luxury hospitality standards . Duties: Leadership & Operations: Oversee daily operations of the spa and fitness centre, ensuring exceptional service and seamless coordination across all touchpoints. Lead, train, and inspire a multidisciplinary team of therapists, instructors, and wellness professionals. Uphold and enforce brand standards, operating procedures, and hygiene protocols to ensure a consistently elevated guest experience. Holistic Wellness & Movement Programming: Develop and curate a comprehensive wellness offering that integrates spa treatments with movement practices like yoga, Pilates, and guided fitness sessions. Collaborate with instructors to deliver thoughtfully designed group classes, private sessions, and seasonal wellness programs. Stay current with global wellness trends to continuously evolve the wellness journey offered to guests. Guest Experience: Provide personalized wellness consultations and guide guests through bespoke wellness journeys. Foster a serene, welcoming environment where guests feel cared for, supported, and inspired to enhance their well-being. Actively engage with guests to gather feedback and ensure high satisfaction and repeat visitation. Financial Management: Drive revenue across all spa and wellness offerings, including treatments, retail, and movement-based programs. Manage department budgets, forecasts, and cost controls while ensuring profitability and operational efficiency. Monitor KPIs and implement strategies to optimize performance and guest engagement. Marketing & Brand Alignment: Collaborate with hotel marketing and PR teams to promote wellness programs, special events, and brand partnerships. Organize and host wellness events, retreats, and workshops that reflect the hotel’s luxury positioning and wellness philosophy. Maintain strong visual presentation, tone of voice, and service consistency aligned with brand identity. Requirements: Degree or diploma in Spa Management, Wellness, Hospitality, or a related field preferred. Minimum 8 years of experience in spa and wellness operations, preferably within a luxury hotel or resort environment. Strong understanding of spa therapies and wellness services, with specific knowledge of movement practices and functional training. Proven leadership and team development skills. Excellent guest service orientation and ability to create memorable, personalized wellness experiences. Financial acumen in budgeting, reporting, and driving revenue. CPR and First Aid certification is an advantage. Passionate about wellness and mindful living. Innovative, trend-aware, and committed to continuous improvement. Naturally empathetic with a warm, guest-focused mindset. Organized, proactive, and able to multitask in a fast-paced luxury environment. A strong ambassador for the hotel’s wellness brand and culture.

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

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Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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