Job Description
About the Role
We are seeking two highly motivated and organized Internal Sales Assistants to join our team at Umhlanga Rocks, providing back-office support to our external Account Managers. As an Internal Sales Assistant, you will be responsible for delivering exceptional customer service, generating quotes, processing orders, and ensuring timely delivery of goods.
Key Responsibilities
- Telephonic support for all customers
- Generating quotes on all Hardware and software requirements
- Processing all orders which arise from these quotes
- Placing the order with the relevant supplier
- Ensuring that the order is entered into the system (Accpac)
- Daily checking of stock delivery, and chasing up on ETA’s of any outstanding stock with suppliers
- Ensuring stock is delivered timeously, making sure all back-orders are fulfilled and that invoicing is COMPLETE for all orders
- If the stock has to be collected, ensure a collection note is written out for the drivers to collect from supplier
- Dealing with any queries or problems arising from incorrect kit delivered to customers
- Providing support for the other internal assistants should they be out of the office etc.
Requirements
- Matric
- Professional Sales certification (eg: Vendors/Suppliers)
- Diploma/Degree in Sales or Marketing (Beneficial)
Qualifications
- No qualifications are specified as essential, but professional sales certifications and degrees in sales or marketing are beneficial.
Salary & Benefits
No salary information is provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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