Western Cape: Carer Supervisor posted by Faircape

About the Role

Join our dedicated healthcare team at Cle Du Cap, located in the southern suburbs of Cape Town, as a Carer Supervisor. We are passionate about exceptional care and look for individuals who share this passion to inspire, guide, and train our team of carers.

Key Responsibilities

• Lead, supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents/patients.
• Ensure care plans are properly executed and charted on the online internal system.
• Monitor compliance with company policies and procedures, ensuring adherence and reporting any non-compliance to the Carer Manager.
• Conduct probation assessments, and ensure that performance documentation is completed and submitted timeously.
• Address disciplinary issues by reporting and investigating incidents, logging them with HR, and issuing necessary outcomes in accordance with the company’s guidelines.
• Ensure that each shift is adequately staffed, and that leave requests (annual, sick, or family responsibility) are accurate, submitted promptly, and planned in advance.
• Ensure staff are presentable and well groomed at all times, including ensuring staff are wearing correct uniforms.
• Conduct direct intervention training and identify any gaps in knowledge or skills within the team, ensuring that they are promptly addressed.
• Ensure carers respond promptly to call bells, panic buttons, and emergency situations, while also providing assistance to the team with care tasks and activities as needed.
• Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents/patients.
• Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
• Ensure equipment allocated to staff is securely stored, checked, and accounted for at the end of each shift.
• Ensure healthcare inventory supplies are accurately issued and maintained with regular inspections.

Requirements

• Exceptional leadership and managerial abilities
• Strong time management and organizational skills
• Competent in guiding, mentoring and supporting team members
• Flexible and adaptable in diverse situations
• Responsible, accountable and dependable
• Excellent critical thinking and problem-solving abilities
• Consistent adherence to instructions and protocols
• Outstanding interpersonal skills
• Proficient in computer use
• Professional demeanour and etiquette

Qualifications

• Formal education/certifications not specified.

Salary & Benefits

Salary will be dependent on qualifications, experience, and other market-related factors.