Job Description
About the Role
The Credit Controller role at Smith Garb involves managing credit risk, collections, and account management to ensure timely recovery of outstanding debt while maintaining strong client relationships.
Key Responsibilities
- Conduct credit risk assessments for new and existing customers
- Analyse and interpret credit bureau reports (TransUnion)
- Process credit applications and manage credit limits
- Liaise with credit insurers (CGIC) for approvals, limit increases, and claims
- Monitor customer credit exposure and ensure compliance with credit policies
- Execute strategic, tiered collection processes (calls, emails, client visits)
- Follow up on overdue accounts while maintaining strong client relationships
- Ensure timely recovery of outstanding debt
- Investigate and resolve account queries and invoice discrepancies
- Liaise with internal departments (sales, service, spares, admin)
- Facilitate and follow through on credit note processes where required
- Engage with sales teams on upcoming projects and large orders
- Ensure sufficient credit facilities are in place ahead of order release
- Apply for increased credit limits where necessary
- Review and verify account allocations and clearing
- Perform customer account reconciliations where required
- Liaise with shared services teams to correct allocation discrepancies
- Ensure all accounts are accurate and up to date
Minimum Requirements
- Minimum 4+ years’ experience in a Credit Controller role
- Strong understanding of credit risk management and collections
- Experience working with credit insurers (CGIC advantageous)
- Ability to interpret credit bureau reports (TransUnion)
Systems & Technical Skills
- SAP Credit Management
- SAP Business One (SAP S/4HANA advantageous)
- CGIC systems (credit applications, non-payments, claims)
- Strong reconciliation and reporting skills
Skills & Competencies
- Strong negotiation and communication skills
- Ability to manage difficult conversations professionally
- High attention to detail and accuracy
- Strong problem-solving ability
- Ability to work cross-functionally with multiple stakeholders
- Proactive and results-driven approach
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in Western Cape
In the Western Cape, the finance and accounting profession is a thriving industry with a strong demand for skilled professionals. Typically, the job market trends indicate a steady growth in the need for finance and accounting expertise across various sectors. This is often driven by the increasing importance of financial management, regulatory compliance, and data-driven decision-making in businesses.
When it comes to salaries, it’s common to see broad ranges varying depending on factors like experience, company size, and industry sector. Generally, entry-level positions can expect salaries ranging from R250 000 to R400 000 per annum, while senior roles may command salaries between R600 000 and R1 200 000 or more, depending on the individual’s qualifications and level of expertise.
Common skills required for finance and accounting roles in Western Cape include proficiency in financial software such as QuickBooks, Xero, or SAP; strong analytical and problem-solving skills; excellent communication and interpersonal skills; attention to detail and organisational abilities; knowledge of tax laws and regulations; and experience with budgeting and forecasting tools. Typically, a degree in commerce, accounting, or a related field is also essential.
Industry sectors commonly employing finance and accounting professionals include the financial services sector, technology industry, manufacturing sector, and corporate organisations. These roles often involve providing financial guidance, managing budgets, preparing financial reports, and ensuring compliance with regulatory requirements.
For those looking to advance their careers in finance and accounting, career development opportunities abound. Typically, experienced professionals can move into senior management positions or pursue specialisations like forensic accounting, audit, or financial planning. Others may choose to transition into related fields like business consulting, investment banking, or entrepreneurial ventures. With continuous learning and professional development, finance and accounting professionals in Western Cape can enjoy a rewarding and challenging career with opportunities for growth and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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