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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-28 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

The purpose of the role is to work collaboratively within the team and across other teams in business to deliver exceptional customer experiences. Key responsibilities: Ensuring continual appreciation of the broader business context by understanding industry and market dynamics, and our strategic goals. Prepare and facilitate requirements elicitation workshops with stakeholders to define business requirements from feature/change requests. Creation of user stories. Consult and develop product backlog with Product Owners. Guide the development teams to break down large and complex user stories into simplified versions for execution. Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories. Conduct post implementation review and provide feedback to the stakeholders. Participate in sprint planning, daily scrums, testing, retrospectives, and sprint reviews. Analysis of business, system and functional requirements including as-is to-be analysis, impact analysis of changes required to existing systems and processes. Consult and co-ordinate with key stakeholders across Business and IT teams. Critically evaluate information gathered from multiple sources, reconcile information conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs. Work closely with internal Group-wide teams and external teams and vendors to deliver a successful outcome. Assist in Production support to solve incidents or document requests in conjunction with the IT and Business operational teams as part of the warranty phase. Qualifications Relevant Commerce degree/diploma in Finance, Economics, Statistics, Investment Management or Business Management or related fields. Business Analysis certification/qualification. Agile methodology Knowledge and Experience A deep understanding of investment and life products A deep understanding of South African Investment Platforms and platform operations An understanding of financial services regulation as it relates to investment platform providers. Exposure to Data analysis Experience in building successful relationships and working collaboratively across departmental teams and third-party vendors. Experience working in a fast paced, proactive and delivery focused environment. JIRA and Confluence experience or related tools are a plus. Excellent verbal and written communication skills. Computer Literacy (MS Word, MS Excel, MS Outlook, MS Visio), with MS Excel at least at an intermediate level. Competencies Communicating with impact: Communicates effectively in both the written and verbal format delivering clear, succinct messages. Customer service: Commits to achieving high quality results and provides a prompt, suitable and personalised service to customer’s that meets their needs. Take personal accountability for delivery. Driving for excellence: Approaches work in an orderly and systematic manner to ensure the achievement of high-quality customer service. Analytical thinking: Understands a situation or problem by breaking it into smaller pieces and tracing the implications of a situation in a step-by-step way. Resilience: Responds to stressful situations in a calm and proactive manner and keeps self and team focused on balancing personal energy with business result. Teamwork and cooperation: Cooperates with others to accomplish common goals. Persuading and influencing: The capacity to persuade, convince and influence others for the purpose of achieving desired results. Leading change: Continually seeks and encourages others to see opportunities for new and innovative approaches to solving organisational problems. Trust and integrity: Shows sincerity, honesty and consistency in words and actions. Actively participate and drive the planning, estimation and sizing of change requests, features, or IT service requests to be delivered across the relevant delivery streams Delivery of a well-structured and standard designed, quality assurance solution within the timelines agreed with the delivery team. Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational. Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients. Work closely with Leads, Developers, Architects, Product Owner, and other Stakeholders to meet the expectations of our clients. Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner, and other Stakeholders though honest communication which align to the company values. Liaise with stakeholders across the business to build a network that will align to ways of work. Contribute to the systematic breakdown of the business need into manageable feature(s), stories and epics that can be delivered. Participate in the backlog grooming. Conduct and participate in the sprint planning, test estimation and success criteria. Collaborate with the core test team to continuously improve the test regression pack, automation frameworks and overall platform. Where applicable, implement the test automation solutions with the objective that it has adequate coverage and can be re-used for regression testing. Confirm that the automation/functional test suite implemented is appropriately catalogued and aligns with the test governance. Responsible for testing of the system or component testing under load, high-availability, recoverability and other fit for purpose non-functional testing. Log defects using the pre-defined defect management tool and ensure the relevant information is captured accurately that will assist with the root cause analysis. Identify potential product risks and communicate to the stakeholders the details and any possible mitigation factors. Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded. Report status of testing to the respective delivery stream stakeholders on a regular basis. Conduct retrospective reviews. Participate in the showcases to stakeholders. Ability to perform hands on test execution as well lead the team for project, including coaching and mentoring team members. Understand and manage own time based on expected timelines articulated by the line-management and project expectations. Collaborate with peers and business experts to understand technical advances and its application within the INN8 eco-system. Seek ongoing improvements in technical capabilities. Support the achievement of the business strategy, objectives, and values. Stay abreast of developments in the software quality assurance industry. Ensure personal growth and enable effectiveness in performance of roles and responsibilities. Contribute to the company culture building initiatives. Participate and support corporate responsibility initiatives for the achievement of the business strategy. Seek opportunities to improve business processes, models, and systems though agile thinking.

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

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Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

My well-established client in the IT industry is seeking a Business Analyst who is confident, analytical, and a strong communicator , with the ability to work effectively in teams. The successful candidate will be responsible for conducting JAD sessions, developing business cases for proposed projects, and communicating business requirements with key stakeholders. Job Experience & Skills Required: Diploma in Computer Science or Information Systems or any other relevant Degree Minimum 3 years experience as a Business Analyst Experience working with Agile, Waterfall as well as SDLC Experience in the facilitation of JAD sessions Scrum/CBAP certification is an advantage

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Job Summary

“No Magic 8-Balls. Just Solid Analysis.” We’re looking for a Senior Business Analyst who doesn’t need luck or guesswork—just sharp thinking, sharp tools, and sharper insight. You bring the business questions; you’ll bring the answers too. What you’ll do: Consult to various clients, and their stakeholders, to understand their value chain, structure, functions, and products and/or services. Building and maintaining strong relationships with clients and acting as a consultant on the projects or applications. Challenge the business in their thinking, especially to understand the intent of the business requirement. With little supervision, elicit, gather, analyse, document, validate and communicate business requirements (User Stories and Acceptance Criteria) Write clear and concise user stories, epics, and features aligned with the INVEST principles to support effective agile development. Collaborate with the business to build and maintain a well-prioritized backlog, ensuring delivery teams have a continuous flow of valuable work. Conduct in-depth product analysis by developing strong knowledge of the existing product and identifying opportunities for improvement and innovation. Your expertise: 5 years’ experience in Business Analysis across a custom software development environment. Experienced with Scrum Principles in an Agile Environment. Proven project experience in writing user stories, epics, features, in line with the INVEST principles of agile. Experience in running workshops (JAD sessions), for requirement elicitation (As Is and To Be). Worked on migration of system type projects (from old to new). SQL Experience, as data migration also forms part of scope. Azure DevOps experience (not just exposure). At least 3 years’ experience in Agile Projects. Able to read and interpret JSON and XML files. Able to understand and work using the Behaviour Driven Development (BDD) Test-Driven Development (TDD) approach for new requirements that require development. Qualifications: Matric Relevant IT/ BA Qualification Formal qualification such as a B. Com or BSc, diploma or certification (IIBA or similar) Personal attributes: A proven ability to work across multiple project teams at a given time. Demonstrated ability of high levels of communication skills – both verbally and written . Strong problem solving, communication and presentation skills. Ability to work under pressure towards predetermined/ established business objectives. Other information applicable to opportunity: Initial contract until November 2025 Johannesburg: Hybrid way of work Why work for us? Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.  You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.  Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.  By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.  iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.

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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-21 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Job & Company Description: My well-established client in the IT industry is looking for an Intermediate Business Analyst who is analytical, can work under pressure and self-motivated. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and developing data-driven solutions. Key responsibilities include gathering and documenting requirements, collaborating with stakeholders, and supporting project implementation to ensure alignment with business goals. Job Experience & Skills Required: 3 – 5 Years Business Analyst Experience Relevant IT Tertiary qualification Experience working in the SDLC Experience with Agile is essential SCRUM or Kanban would be advantageous

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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-20 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

JOB DESCRIPTION: Job Title: Business Analyst Employment Type: 6 Months Hybrid Employment Contract JOB PURPOSE: The Business Analyst facilitates business and cross‐competency teams to understand, analyze and document relevant business functions and business requirements in completing tasks related to business solution planning, documenting, managing customer requirements as well as card system design and implementation. The work of the BA also includes process analysis; business process and requirements modelling and analysis. The role works with business stakeholders, Product Managers, UI/UX Designers, System Architects, System Analysts, Developers and Project Management to develop and implement business solutions on within the company group environment. KEY DUTIES AND RESPONSIBILITIE: Facilitate workshops in order to obtain business requirements in terms of the current and proposed end state of the project. Gathering of information and follow up of outstanding issues to complete BRD, User Stories or Processes Updates. Working with key role players to define/re-design business processes and identify corresponding solution requirements whilst establishing appropriate expectations and controlling scope. Assist in completing concepts or provide input into new concepts by defining high-level requirements and proposing possible solutions where required. Produce Business Requirements Documents (BRDs or User Stories) that meets both Business and IT requirements through investigating business needs. Analysis and documentation of the “As-Is” and “To-Be” business architecture, existing products and services, system functionalities and analyse existing business process to identify gaps and areas of improvement. Facilitate work sessions/walkthrough/demo sessions, with all parties ( e.g. Business, IT, Legal, Compliance, etc.) to ensure that all Business Requirements are aligned. Ensure all the business requirements, business processes, evaluations and recommendations of possible business solutions, assessments and feasibility analysis are documented, circulated and signed off by the relevant stakeholders and handed over to the Scrum Master/PM for use in defining and designing the project. Ensure that new implementations and enhancements are comprehensively reflected in the BRD or User Story. Review and provide Input to User Acceptance Test (UAT) cases, including monitoring and supporting of testing executions. Support business, legal and technology teams during development, testing and deployment stages of the project. Actively participate in issue resolution and escalation timeously. Take ownership of all work and tasks assigned and ensure quality delivery. Make sure that the following artefacts are completed per project, signed off and are saved in a shared drive or repository: BRDs and/or User Stories, revised processes, UAT use or test cases. Adhere to Absa frameworks, policies and procedures applicable to this role, demonstrating sound judgement and responsible risk management, and where required, highlight breaches and request dispensations & waivers on a timely basis. Build and maintain strong relationships with main role players by communicating regularly and working closely with them. QUALIFICATIONS AND EXPERIENCE REQUIRED: B-degree in Commerce or Science (Honours is advantageous). Senior Business Analyst. Over 7 years experience. Financial service industry experience. Previous regulatory project experience advantageous. Competencies: Excellent probing, interviewing, and influencing skills. Solid BA skills with Over 7-year experience. Ability to self-organise and meet tight deadlines. Solid stakeholder management skills. PACKAGE & REMUNERATION: Will be agreed based on qualifications, applicable banking experience

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-18 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

“No Magic 8-Balls. Just Solid Analysis.” We’re looking for a Senior Business Analyst who doesn’t need luck or guesswork—just sharp thinking, sharp tools, and sharper insight. You bring the business questions; you’ll bring the answers too. What you’ll do: Consult to various clients, and their stakeholders, to understand their value chain, structure, functions, and products and/or services. Building and maintaining strong relationships with clients and acting as a consultant on the projects or applications. Challenge the business in their thinking, especially to understand the intent of the business requirement. With little supervision, elicit, gather, analyse, document, validate and communicate business requirements (User Stories and Acceptance Criteria) Write clear and concise user stories, epics, and features aligned with the INVEST principles to support effective agile development. Collaborate with the business to build and maintain a well-prioritized backlog, ensuring delivery teams have a continuous flow of valuable work. Conduct in-depth product analysis by developing strong knowledge of the existing product and identifying opportunities for improvement and innovation. Your expertise: 5 years’ experience in Business Analysis across a custom software development environment. Experienced with Scrum Principles in an Agile Environment. Proven project experience in writing user stories, epics, features, in line with the INVEST principles of agile. Experience in running workshops (JAD sessions), for requirement elicitation (As Is and To Be). Worked on migration of system type projects (from old to new). SQL Experience, as data migration also forms part of scope. Azure DevOps experience (not just exposure). At least 3 years’ experience in Agile Projects. Able to read and interpret JSON and XML files. Able to understand and work using the Behaviour Driven Development (BDD) Test-Driven Development (TDD) approach for new requirements that require development. Qualifications: Matric Relevant IT/ BA Qualification Formal qualification such as a B. Com or BSc, diploma or certification (IIBA or similar) Personal attributes: A proven ability to work across multiple project teams at a given time. Demonstrated ability of high levels of communication skills – both verbally and written . Strong problem solving, communication and presentation skills. Ability to work under pressure towards predetermined/ established business objectives. Other information applicable to opportunity: Initial contract until November 2025 Johannesburg: Hybrid way of work Why work for us? Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.  You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains.  Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.  By joining IOCO you will have an open invitation to developer inspiring forums. A place where you will be able to connect and learn from and with your peers by sharing ideas, experiences, practices, and solutions.  iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.

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Posted in Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-17 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Key outputs: Project Leadership: Lead and manage project teams to ensure the successful delivery of business solutions. Develop project plans, allocate resources, and monitor progress to meet deadlines and objectives. Data Analytics: Utilize advanced data analytics techniques to gather, analyse, and interpret complex data sets. Provide actionable insights to drive informed business decisions and improve operational efficiency. Problem Solving: Identify, analyse, and resolve business challenges through innovative solutions. Employ critical thinking and strategic analysis to overcome obstacles and achieve project goals. End User Compute Deliveries: Oversee the implementation and delivery of EUC solutions. Ensure that end-user requirements are met with high-quality, scalable, and secure compute services. Stakeholder Communication: Engage with stakeholders to understand their needs, provide regular updates, and manage expectations. Build strong relationships to ensure project alignment with business objectives. Documentation and Reporting: Create and maintain comprehensive project documentation, reports, and presentations. Ensure all project artifacts are up-to-date and accessible to relevant stakeholders. Qualifications and Knowledge: 5 years experience required in similar role. A bachelors degree in business administration, Information Technology, Computer Science, or a related field. Technical Skills : Data Analysis and some experience with data migrations Analytical Skills: Ability to analyze data fields to create var various use case scenarios. Communication Skills: Strong verbal and written skills. Ability to document data migration procedures and maintain records of data processed. Problem Solving Skills: Ability to troubleshoot and resolve issues that arise during the data migration process. Interpersonal Skills: Strong interpersonal skills.

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-11 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Role Purpose: The role incumbent is accountable for the elicitation, analysis and management of the customer, data, business, process, and technological requirements for medium to high complexity projects. The role incumbent is accountable for the design of innovative business solutions which address the needs of the customer, business, and technology. Supports the development of these solutions and ensures that the final solution delivered to Business meets the initial requirements as specified during problem definition. The role incumbent will perform basic project management tasks for business analysis component of the projects such as estimation, planning and risk & issue management Outputs : Customer Excellence: Adheres to Organizations shared values and service standards in the design of customer service solutions and in all customer interactions. Establishes, manages, and maintains sound relationships with stakeholders. Adopts a proactive approach to prevent problems from arising in the future, driving continuous improvement as an important element of service delivery. Takes accountability for ensuring that the outcomes of Treating Customers Fairly (TCF) are central to customer service business processes and systems. Business Process: Ensures appropriate stakeholders are involved in the elicitation of business requirements – obtain needed information from stakeholders, capture, validate and manage business requirements. Prioritizes requirements effectively based on factors including business, system, and time constraints. Ensures that requirements and models meet the quality standards. Validate that the requirements encapsulate the business needs. Manages and monitors delivery of own/team analysis outputs, providing timely reporting of risks and issues that impact own progress. Manages expectations with relevant stakeholders regarding own/team delivery of analysis outputs. Implements business processes according to benchmarks and the Shared Values. Reviews and reports on the performance of business processes. Analyses the internal service delivery processes and comes up with innovative ideas and/or participates in working groups to improve and streamline processes, increase revenue, drive efficiencies, and minimise redundancy and waste. Teamwork: Demonstrates leadership that builds team cohesion. Demonstrates the shared value “We strengthens me” and encourages an environment that values diversity and inclusion. Minimum requirements: Bachelors or foreign equivalent degree in Computer Science, Information Systems or a related technical or business field. Preferred Qualification: Relevant Honours degree in Computer Science, Information Systems or a related technical or business field Relevant professional certification and/or membership of relevant professional body is desirable Experience: 3 to 5years solving business and technology problems through analysis, design, and implementation of business solutions within a project environment Experience in delivering business analysis on medium to large projects Knowledge of the rewards business

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-09 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Required Skills & Experience 7 years of experience as a Business Analyst in software, composition, or print/mail/digital industries. Strong analytical, problem-solving, and negotiation skills. Expertise in requirements gathering, process mapping, and documentation. Experience in Financial Services, Utilities, Healthcare, or Insurance industries. Proficiency in MS Office, Visio, and business analysis tools. Knowledge of systems development lifecycle (SDLC) and project management. Certified Business Analysis Professional (CBAP) or related certification preferred. Excellent communication, presentation, and stakeholder management skills. Working Conditions Standard office environment with flexible hours to support North American clients. Up to 25% travel may be required. Key Responsibilities Conduct client requirement workshops and develop detailed documentation, including: Data mapping, transformation, and business rules User stories, workflow analysis, and proof of concepts Print, mail, and digital document services (HTML, portals, delivery) Financial, Utility, Healthcare, and Insurance document composition (statements, bills, notices) Compliance, branding, and regulatory guidelines Collaborate with cross-functional teams (Project Management, QA, Development, Operations) to ensure successful solution delivery. Manage scope for change requests and maintain clear communication with stakeholders. Analyze integrations, mergers, and conversions of document types and platforms. Enhance client experience through CCM solutions. Work flexible hours to support North American time zones. Apply now!

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-03 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Our client is looking for a Business Analyst to join the team on a 3 – 6 month contract basis. Key Responsibilities Engage with clients to understand their business challenges and objectives Gather, document, and analyze business and system requirements Translate business needs into clear, detailed functional specifications Collaborate with developers, testers, and project managers to ensure alignment across the SDLC Support UAT and facilitate user feedback sessions Identify gaps, risks, and opportunities for process improvement Contribute to documentation, training, and change management efforts Requirements Bachelors degree in Business, Information Systems, or related field 3 years’ experience as a Business Analyst, preferably within IT consulting or related industries Proven ability to work on multiple projects in fast-paced environments Strong stakeholder engagement and facilitation skills Excellent analytical and problem-solving abilities Experience with tools such as JIRA, Confluence, or similar Understanding of SDLC and Agile methodologies Nice to Have Microsoft certifications (e.g., Microsoft Certified: Business Analyst Associate, Power Platform certifications, Microsoft 365 Fundamentals) Experience in digital transformation or enterprise system implementations Familiarity with data analysis and reporting tools

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Johannesburg: Business Analyst

Johannesburg: Business Analyst

Posted on 2025-06-02 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

I specialize in placing top-tier IT professionals, and my clients are consistently seeking accomplished, charismatic, and committed Business Analysts for strategic and technical roles. If you have a world-class skill set, a hands-on approach, and a track record of excellence and stability, then I can connect you with leading decision makers where your abilities will be recognized, developed, and elevatedhelping you grow into being the best in your field. Experience and Skills Required: BTech, BSc, BCom or BEng Degree Strong academic records, awards and work achievements are very beneficial 2 years’ experience in a BA role If you would like to be considered, please apply directly!

Click Go Apply to apply online!


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Business Analyst Gauteng Job Experience & Skills Required: Diploma in Computer Science or Information Systems or any other relevant Degree Minimum 4 years experience as a Business Analyst Experience working with Agile as well as SDLC Experience in the facilitation of JAD sessions Trello, JIRA, and SAP ERP (advantageous)

Click Go Apply to apply online!


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