Key Responsibilities: Manage and nurture long-term client relationships to ensure satisfaction and retention. Act as the main point of contact for client accounts and coordinate internal delivery teams. Proactively manage contract renewals and implement effective retention strategies. Monitor client satisfaction levels and identify potential risks or opportunities for improvement. Collaborate with technical, finance, and operations teams to ensure seamless client experiences. Identify and pursue upsell or cross-sell opportunities aligned with client needs. Maintain accurate client records and ensure CRM data integrity. Minimum Requirements: Matric / Grade 12. Relevant tertiary qualification in Business, Commerce, or Engineering (essential). Minimum of 5 years experience in Account Management, Client Services, or Key Account Retention. Proven experience in renewal management, client satisfaction, and commercial negotiation. Understanding of modular engineering, project lifecycle, or process equipment will be advantageous. Key Competencies: Strong client relationship management skills. Excellent communication and coordination abilities. Commercially astute with strong negotiation capabilities. Highly organised and detail-oriented. Collaborative, accountable, and solutions-focused. Resilient and adaptable in a dynamic environment.

The ideal candidate will be responsible for driving sales within an assigned territory by actively promoting and selling the companys products and solutions. This includes developing new business opportunities and managing existing client relationships across various sectors such as education, government, healthcare, private, and corporate markets. Duties & Responsibilities: Grow new sales for the business Negotiating contracts with new and existing clients, Collaboration with other key departments to ensure optimal performance Direct communication with customers while defining products and/or services to identify new selling opportunities The ability to identify the correct decision-making person in various organisations Ensure customer information and transaction details are accurate High level of customer interaction with prompt response time Must identify and develop new market opportunities for the business by developing knowledge of customer, competition and market trends Follow-through on all commitments to ensure 100% customer satisfaction in the sales process Utilize company approved materials to deliver sales presentations and demonstrations Meet and/or exceed individual as well as business targets and goals Execute a strategic, efficient and high touch activity cadence via phone and email, exceeding defined targets Maintain accurate delay record of sales activity Partner with regional sales teams to create leads for all products and productivity solutions Continue to gain advanced product market knowledge to differentiate himself or herself and the company in the eyes of the customer Collaborate with clients to understand their technical needs and provide product solutions. Ability to translate technical information to easily understandable terms for non-technical customers Adaptability to learn and implement new technical skills and software as needed Support product demonstrations, technical presentations, and discussions to showcase the companys offerings Analytical skills to interpret scanned data and manipulation of it Other duties as assigned. Requirements: 3-5 years of outbound business development and / or sales experience Experience in a technology industry is preferred. Proficient with Word, Excel, Outlook, PowerPoint Strong communication and interpersonal skills Excellent verbal communications, spelling and grammar Good operational computing skills (Microsoft Office, Microsoft Windows, Internet Browsers) Able to work with teammates to ensure seamless customer experience Confident, self-starter who works well independently; Possesses exceptional attention to detail and is committed to delivering quality output Methodical, organized and accurate, with a very good attention to detail Customer focused approach Able to quickly learn new technology applications and company products Basic database and excel understanding Must work well within a team.

DUTIES INCLUDE (but is not limited to): Focus on presenting, negotiating, and selling innovative brand-building solutions to various clients. Identify opportunities and achieve monthly sales targets. Understanding the need of the clients by being a strategic partner. Reveal to clients how you can bring their brands to life with creative solutions. Taking ownership of existing Accounts whilst bringing in new business. Focus on the development of lasting relationships with clients and stakeholders and act as a Brand Ambassador of the company. REQUIREMENTS Senior Matric Certificate Degree in Marketing/ Brand Strategy/ Communication/ Media 3-5 Years experience in a Sales or Business Development role Valid drivers license & own reliable vehicle Proven track record as an Account Manager preferably in the Retail, FMCG, Advertising or Media industry Excellent communication, negotiating, and solution selling skills Proficient in MS Office BENEFITS You will have a strong Creative Team assisting with research, brand strategies and presentations for clients. Working with a dynamic and driven Team. Great commission earning potential! Company benefits: Medical Aid, Risk Fund, GAP Cover and Satrix40 Investment contributions

Account Manager (Client Business Manager) Location: South Africa (Hybrid) Type: Permanent Remuneration: Market?related Turn travel programmes into measurable value. Retain, grow and elevate every client account. About the Role You’ll own a portfolio of corporate travel clients—retaining and expanding the relationship through sharp commercial thinking, disciplined contract/SLA management, and data?led insights. From quarterly business reviews to strategic account plans, you’ll translate client objectives into practical actions that improve savings, service and compliance while driving profitable growth. Expect a blend of analysis, planning and hands?on delivery: interrogating MI, benchmarking travel patterns, spotting opportunities, coordinating internal teams and ensuring payment terms, governance and reporting are consistently met. Who the Client Is A well?established corporate travel management company serving enterprise customers across Africa and globally. Known for rigorous account management, robust reporting and technology?enabled solutions that deliver safety, savings and a better traveller experience. What You’ll Do Manage contracts and SLAs: clarify scope and pricing, prepare contract summaries, track obligations and conduct quarterly/bi?annual reviews. Build and execute strategic account plans aligned to the client’s culture, objectives and market conditions; measure delivery against agreed KPIs. Analyse MI and travel patterns to identify savings, compliance and service improvements; benchmark against best practice and market rates. Coordinate internal stakeholders (operations, finance, procurement, marketing, yield/air & hotel) to land initiatives and close actions. Lead client communications: plan and run QBRs/ABRs, prepare decks and minutes, document scope changes and follow through to resolution. Drive programme projects (as relevant): travel policy optimisation, air/hotel programme design, expense management and process reviews. Ensure commercial hygiene: monitor revenue and margins, support collections/reconciliations and keep accounts within agreed payment terms. Promote adoption of client?facing technology and reporting tools; quantify ROI and communicate “soft value” where relevant. Maintain a multi?level stakeholder map within each client (Finance, Procurement, Travel, Executives) to secure retention and growth. What You Bring Grade 12 (Matric) plus 2–3 years in customer relations within travel/tourism; 1 year in account management preferred. Advanced Excel/PowerPoint/Word ; comfortable interrogating data and building persuasive, visual reports. Clear communicator with strong negotiation and presentation skills; fluent business English. Commercial acumen with an eye for margin drivers and cost?saving opportunities. Collaborative, proactive and organised; can prioritise, meet deadlines and handle escalations professionally. Willing to work occasional after?hours for reviews/events and travel regionally/internationally as needed. What Success Looks Like High retention with measured account growth and documented strategic plans in place. On?time, accurate MI and QBRs that lead to tangible savings, improved compliance and traveller experience. Contracts and SLAs honoured with clear scope control and strong audit readiness. Healthy revenue/margin performance; aged debt reduced and payment terms consistently met. Trusted, multi?level relationships with clients and seamless coordination across internal teams. Realistic Preview: Rewards & Challenges You’ll balance client value with commercial outcomes in a deadline?driven, data?heavy environment. Expect travel, occasional after?hours reviews and cross?functional coordination. The reward is clear impact—visible savings, happier travellers and sustainable growth for both client and provider. hiring edge kestria

Job Title: Account Manager Report to: Head of Sales Seniority Level: Mid Career (2 – 4 yrs exp) Type: Permanent Duties and Responsibilities: Lead and implement the Mini Account Plan (MAP) for relevant Accounts allocated. Recommend and manage the P&L and budget for the respective Accounts, monitor financial performance. Identify and facilitate sales and business growth opportunities, drive collaboration across industries. Ensure effective implementation of strategies and plans, maintain an extensive network of contacts. Oversee relationships with service providers and partners, manage relationships with operational Heads and Group Executives. Sectors: Sales and Marketing, Information Technology, IT Asset Management Functions: Account Manager, IT Asset Sales Qualification Types: Under Graduate Degrees Qualifications: BCom (Business Management), BCom (Financial Management)

Job Title: Account Manager Seniority Level: Mid Career (2 – 4 years experience) Report To: Head of Sales Type: Permanent Duties and Responsibilities: Lead and implement the Mini Account Plan (MAP) for allocated Accounts. Manage P&L and budget, monitor financial performance, and identify improvement opportunities. Identify sales and business growth opportunities and drive collaboration across industries. Stay updated on new trends in operations and ensure compliance with company initiatives. Oversee relationships with service providers and internal stakeholders. Qualifications: Under Graduate Degrees in BCom (Business Management) or BCom (Financial Management) Skills: Experience in IT Asset Sales and strong communication and negotiation skills. Sectors: Sales and Marketing, Financial Services, Information Technology, IT Asset Management Functions: Account Manager, IT Asset Sales