Cape Town City Centre: Technical BA

Key Responsibilities Engage with business stakeholders to elicit, analyse, document, and validate business and functional requirements. Translate business needs into technical requirements and user stories suitable for development teams. Produce high-quality documentation including: Business Requirement Documents (BRDs) Functional Specification Documents (FSDs) User stories and acceptance criteria Process flows and data models Work extensively with API integrations , including: RESTful APIs JSON/XML payloads API request/response mapping Error handling and integration flows Collaborate with solution architects and developers to ensure technical feasibility and alignment to design standards. Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives. Support testing phases by assisting with: Test scenario creation UAT coordination Defect triage and resolution Ensure solutions comply with financial services regulations , security standards, and data governance requirements. Facilitate workshops and stakeholder sessions to clarify requirements and drive delivery outcomes. Act as a key liaison between business and technology teams throughout the delivery lifecycle. Key Requirements Qualifications & Certifications Relevant tertiary qualification in: Information Technology Computer Science Information Systems Business Analysis or related field Business Analysis certification (preferred): IIBA (ECBA, CCBA, or CBAP) FTI, IQBBA, or equivalent BA certification Experience Up to 4-5 years experience as a Business Analyst , with at least: 23 years at an intermediate technical BA level Proven experience within the financial services industry , such as: Banking Insurance Investments Payments Asset management Strong experience working on systems integration projects . Demonstrated hands-on experience with APIs , including: REST APIs Swagger / OpenAPI specifications Postman or similar API testing tools Experience working in Agile and/or hybrid delivery environments . Exposure to digital platforms, backend systems, and data-driven solutions. Technical & Functional Skills Strong understanding of: API-based architectures System integration concepts Microservices environments Ability to read and interpret: API documentation Technical diagrams Data mappings Solid understanding of: SQL (advantageous) Data flows and data lineage Experience using BA tools such as: Jira / Confluence Azure DevOps Visio, Draw.io, or similar modelling tools Knowledge of SDLC and BA best practices. Competencies Strong analytical and problem-solving skills. Excellent stakeholder engagement and communication abilities. Comfortable operating between business and technical teams. High attention to detail and documentation quality. Ability to manage multiple deliverables in a fast-paced environment. Strong understanding of financial services processes and terminology.