Job Description
About the Role
The IT Support Intern role provides an opportunity for a motivated and tech-savvy individual to join our team and contribute to the smooth operation of our IT department. As an IT Support Intern, you will be responsible for providing technical and administrative support to our IT team, assisting with various tasks and projects, and gaining valuable experience in the field.
Key Responsibilities
- Provide first-line IT support and assist users with hardware, software, and system-related issues.
- Manage company cellphones and related administration on the Vodacom Portal.
- Maintain and update IT asset registers, including users, storeroom assets, and vendor deliveries.
- Assist with IT asset disposals and ensure accurate record keeping.
- Manage the IT Helpdesk by logging, tracking, and processing IT support queries.
- Support IT procurement processes, including sourcing and tracking IT equipment and consumables.
- Assist with the maintenance and administration of SharePoint platforms.
- Support the maintenance and enhancement of Power Flow systems.
- Assist with Power Apps maintenance and troubleshooting.
- Support Power BI maintenance, reporting, and dashboard updates.
- Assist with AI-related system maintenance and technology support.
Requirements
Basic understanding of IT support, systems administration, and Microsoft platforms is advantageous. The following qualifications are required:
- Matric.
- National Diploma / Degree in Information Technology, Computer Science, Software Development, or related qualification.
Qualifications
No formal education or certifications are specified as a requirement for this role.
Salary & Benefits
No salary information is provided in the original job description.
Note: As no salary information was provided in the original job description, I have skipped this section entirely.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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