Job Description
About the Role
The Business Solutions Support Analyst plays a critical role in defining and interpreting business needs and requirements for departmental solutions, ensuring alignment with business processes and stakeholder expectations. This position requires strong analytical skills, attention to detail, and excellent communication abilities to manage system testing, training, and stakeholder relationships.
Key Responsibilities
- Coordinate and guide the implementation of new solutions, enhancements, and upgrades to existing systems in consultation with stakeholders.
- Maintain the master data on departmental domestic systems to ensure its integrity.
- Guide and oversee system testing, verifying results against defined test-case criteria.
- Provide ad hoc training and support for internal and external users on functional system changes.
- Establish and maintain relevant stakeholder relationships and represent the department at industry forums.
- Participate in ad-hoc business systems and market participant projects.
- Stay abreast of business/market changes and apply them in own work.
- Maintain policy changes on the system.
- Identify risks in own area and assist in their mitigation.
- Monitor and facilitate the timely resolution of all systems-related issues reported by Department users and other external users.
- Manage the incident management process and provide development support for efficient service delivery.
Requirements
- A Bachelor degree (NQF 7) in Finance/Banking or equivalent combination of education and job-related experience.
- Five to seven years of relevant work experience as a Systems Analyst, with at least three years of work experience in a treasury, capital, or financial markets environment.
- Good knowledge of capital or financial markets value chains, role players, and processes.
Qualifications
- Formal education/certifications not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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