Port Elizabeth: IT Desktop Support Technician – Coega posted by Headhunters

March 9, 2026 Jobs in Eastern Cape

Headhunters

Eastern Cape

Other IT/Computer

Job Description

Our client, in the manufacturing industry and a prominent brand; is seeking to employ an experienced IT Desktop Support Technician to join their Finance team based in Coega.

Requirements

IT-related qualification or certification (CompTIA A+, CompTIA N+ essential)
MCSE, MCSA, or CCNA certification advantageous
Valid drivers license
13 years experience in IT support, help desk, or technical troubleshooting (3 years preferred)
Strong experience with:
- Windows 10 and Windows 11
- Microsoft Office Suite
- Microsoft 365 and Active Directory
- Desktop hardware and software troubleshooting
- Basic networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
Knowledge of network infrastructure, security principles, and database systems advantageous
Excellent communication and customer service skills
Strong analytical and problem-solving ability
Ability to work independently and in a team environment

Responsibilities Desktop and End-User Support

Provide first- and second-line IT support for desktops, laptops, printers, and mobile devices
Install, configure, and maintain operating systems and business applications
Manage user accounts, passwords, and permissions
Log and manage support tickets using service desk systems
Perform system updates, patches, and routine maintenance
Train users on new systems and IT best practices

Network and Infrastructure Support

Assist with LAN and WAN infrastructure monitoring
Troubleshoot network connectivity, Wi-Fi, VPN, and firewall issues
Support network hardware installations and maintenance
Assist with network security controls and endpoint protection

Asset Management and Documentation

Maintain accurate IT asset registers
Document technical incidents, resolutions, and support procedures
Assist with IT procurement and asset lifecycle management

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of applying, please consider your application unsuccessful.

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How to Apply

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About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

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Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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