Job Description
About the Role
As an Internal Sales Representative at Riverhorse Valley East, you will play a critical role in driving sales growth and customer engagement within our assigned geographical area. You will be responsible for implementing sales initiatives aligned with our company’s strategy and budget, while also providing exceptional customer service and support to our internal stakeholders.
Key Responsibilities
- Implement sales initiatives in line with company sales and marketing strategy and budget.
- Monitor and analyse customer buying patterns within the assigned geographical area to achieve sales targets.
- Track and review monthly sales performance per customer.
- Extract and analyse sales data from SAP to monitor performance against targets and implement corrective action where required.
- Provide regular feedback and reporting to the National Sales and Marketing Manager on new and existing business activities.
- Maintain and update the customer database, ensuring accuracy of all master data.
- Introduce new marketing and promotional initiatives aligned with company strategy.
- Initiate and monitor promotional activities to grow and develop the existing customer base.
- Host trade evenings and customer engagement initiatives to strengthen relationships.
- Assist with the credit application process.
- Work closely with the Debtors department to ensure effective and timely collection of outstanding accounts.
- Support in resolving customer queries related to accounts and escalations.
- Attend monthly sales and business review meetings.
- Resolve or escalate customer queries and complaints in accordance with company policies and procedures.
Requirements
- Certificate in Sales and Marketing or equivalent (NQF 5).
- A Diploma in Sales and Marketing or equivalent (NQF 6) will be advantageous.
- Minimum 3 years experience as a Sales Representative or in a similar role within a manufacturing environment.
- Computer literacy (MS Office).
- Working knowledge of SAP, ERP systems, and other sales-related software.
Qualifications
No formal qualifications mentioned.
Salary & Benefits
No salary information provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Durban
In Durban, the sales industry is driven by a thriving economy with a strong focus on trade and commerce. Generally, sales positions are in high demand across various sectors, making it a competitive field for job seekers. Typically, sales professionals in Durban can expect to find opportunities in industries such as technology, financial services, manufacturing, and more.
When it comes to salary expectations, common ranges for sales positions in Durban vary widely depending on factors like experience, company size, industry sector, and performance. Broadly speaking, entry-level sales roles may start within the R200 000 – R400 000 per annum range, while senior sales professionals can expect salaries ranging from R500 000 to over R1 million per year. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
To succeed in a sales role, common skills include strong communication and interpersonal skills, the ability to build rapport with clients, a solid understanding of product knowledge, technical skills such as CRM software proficiency, negotiation and closing techniques, and often, experience working in a fast-paced environment. Additionally, a degree or diploma in business, marketing, or a related field is often beneficial for sales professionals.
Sales positions can be found across various industries, including the technology industry, financial services sector, manufacturing sector, and more. In Durban, companies in these sectors frequently require skilled sales professionals to drive revenue growth and expand their customer base.
Career development opportunities are common in sales roles, with many professionals progressing from entry-level positions to senior leadership or management roles within a few years. Typically, career advancement is tied to performance, experience, and industry certifications. Some common next steps for sales professionals may include moving into sales management or leadership roles, taking on additional responsibilities such as business development or strategic planning, or exploring opportunities in related fields like account management or business consulting.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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