Gauteng: Planning Assistant posted by Staff Focus

April 15, 2026 Jobs in Gauteng

Staff Focus

Gauteng

Client Services/Sales Support

Job Description

About the Role

The Planning Assistant role at Staff Focus is an exciting opportunity for an administrative professional to join our team and support the planning and supply chain functions. As a key member of our planning team, you will be responsible for executing tasks, maintaining brand stockholding, and providing excellent customer service to Sales Representatives.

Key Responsibilities

Follow direction and execute tasks as delegated by the Senior Planner and Planner
Maintain a clear understanding of brand stockholding throughout the cycle
Assist with production schedules and planning-related activities
Attend planning and relevant business meetings
Act as a key point of contact for Sales Representatives, including processing changes, allocating stock, releasing orders, and providing updates
Deliver excellent customer service by managing queries via phone and email, or redirecting where appropriate
Support house accounts, wholesale chains, and independent retailers with orders, catalogues, and stock information
Prepare and submit COD and house account applications in collaboration with relevant departments
Capture, import, and release distributions and call-off orders
Coordinate order processing, delivery instructions, and prioritisation with the Warehouse Division
Monitor and action system reports related to invoicing and order status (including SO status and PO processes)
Resolve credit limit issues in collaboration with the Debtors Department
Prepare pre-season samples, including naming, photography, and catalogue preparation
Receive, sort, label, and distribute samples to Sales Representatives, ensuring all samples are tracked and returned
Maintain showroom standards in line with brand requirements
Manage and maintain brand archives to a high standard, including accurate archive logs
Prepare quotes for cross-border clients and support the shipping function with required documentation
Coordinate distribution bookings and liaise with warehouse and shipping teams
Arrange travel, accommodation, and logistics for Sales Representatives during sales cycles
Prepare and distribute marketing materials, catalogues, and stock sheets
Capture and maintain accurate system information, including clearance sheets and order data
Ensure all reporting is accurate, timely, and aligned to business requirements
Stay up to date with company processes, systems, and policies
Implement changes in line with updates to the Planning Process Manual
Escalate matters to the Senior Planner where resolution cannot be achieved

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Requirements

Minimum of 1 year’s experience in a highly administrative role
Interest in building a career within Planning and Supply Chain
A teachable attitude with a willingness to learn and grow
Strong multitasking skills with the ability to manage high-volume workloads accurately
Excellent communication skills and confidence engaging with stakeholders
Proficient in MS Office (including Excel) with the ability to learn new systems quickly
High attention to detail, strong ownership, and a proactive, growth-driven mindset

Qualifications

No specific qualifications are mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Gauteng

In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.

Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.

Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.

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Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.

In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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