Job Description
About the Role
The Senior Account Manager (Public Sector) role is a critical position that requires a seasoned professional to manage large, complex client engagements with SAPS. The ideal candidate will possess a strong understanding of enterprise IT services and digital operations environments, as well as experience operating within regulated or government environments.
Key Responsibilities
- Serve as the primary representative to SAPS across national, provincial and operational leadership levels
- Maintain strong relationships with SAPS stakeholders including program owners, operational managers, governance teams and executive sponsors
- Represent the business in governance forums including Steering Committees, PMO sessions, operational reviews and compliance discussions
- Ensure SAPS priorities and operational realities are effectively communicated within the business
- Monitor end-to-end service delivery within the SAPS monitoring and operations environment
- Work closely with technical and delivery teams to ensure SLA adherence and operational stability
- Participate in operational forums to track incidents, escalations and improvement initiatives
Requirements
- 8–12 years’ experience in enterprise or government account management
- Proven experience managing large, complex client engagements
- Experience operating within regulated or government environments is highly advantageous
- Strong understanding of enterprise IT services and digital operations environments
- Experience working with governance frameworks and multi-stakeholder organisations
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) are not explicitly mentioned in the original job description. Therefore, this section is skipped.
Salary & Benefits
No salary information is provided in the original job description. Therefore, this section is skipped.
Note: The job description has been rewritten to follow the exact structure and formatting guidelines provided, while preserving all facts and requirements as stated in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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