Job Description
About the Role
Datafin is seeking an experienced ICT Systems Administrator to join our dynamic team in Cape Town, South Africa. As a key member of our IT support team, you will play a crucial role in ensuring the seamless operation of our IT infrastructure, providing vital support to our ICT Manager, and collaborating with ICT staff to deliver exceptional service to our clients.
Key Responsibilities
- Maintain the Active Directory Services (AD, GPO, DHCP, DNS, ADFS, WSUS, File & Print Services).
- Assist the ICT Manager with securing infrastructure and support offerings.
- Manage Backups and assist with Disaster Recovery of virtual environment.
- Maintain documentation of network infrastructure as well as knowledgebase.
- Assist with network and server configuration, maintenance and management.
- Provide ICT training on a continuous basis to ICT staff compliment on upgrades and relevant applications if and when required.
- Offer remote support to the ICT ad-hoc basis.
- Work with support vendors to resolve technical problems with client/server applications.
- Maintain positive customer relations through professional interactions with customers.
- Liaise with the relevant external vendor to design and develop reports that meet the user requirements within the constraints of the client/server application.
- Provide monthly reports to Management.
- Do daily/weekly/monthly transaction/incident quality checks.
- Perform preventative maintenance tasks within established standards and guidelines.
- Review and evaluate new technologies, products and services that can benefit the company.
- Prioritisation of support incidents, service requests and preventative maintenance activities to ensure high level of uptime and SLA conformance.
- Maintain a clean and safe work area while adhering to all safety procedures.
- Familiarise yourself with all company policies and procedures and ensure adherence to these.
- Be well versed in all ICT policies and departmental SOPS, with the ability to consult and advise any employees on these.
Requirements
- Qualifications:
- A+ and N+ qualifications (Required).
- MCSE Certification (Advantageous).
Experience/Skills
- Basic understanding of Windows/Linux and Network Troubleshooting.
- Knowledge of Microsoft Software (SQL Server, WSUS, Active Directory, DFS, etc.).
- Must have good troubleshooting skills.
- Drivers License.
- Valid South African ID.
Attributes
- Passionate and self-motivated.
- Ability to work under pressure.
- Must be honest and trustworthy.
- Communication with Management as well as internal and external clients.
- Must be motivated and a team player.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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