Job Description
This role is focused on managing and recovering outstanding fees from account holders, ensuring effective debt collection while maintaining a professional and customer-focused approach.
This role is based on Sandton.
Key Responsibilities:
Debt Management & System Administration
- Contact account holders at the start of the year to establish and agree on payment terms (monthly, termly, or once-off).
- Accurately capture and maintain payment agreements on the debt management system.
- Update account holder details and ensure all information remains current and accurate.
- Maintain consistent communication records through internal tracking systems.
Debt Collection
- Monitor accounts monthly to identify and manage outstanding balances.
- Execute collection activities in line with a structured call schedule.
- Engage with account holders to discuss overdue accounts and negotiate payment arrangements.
- Implement appropriate recovery strategies, including payment plans and deadlines.
- Manage and follow up on broken payment arrangements within set timeframes.
Outstanding Debt Tracking
- Proactively follow up on all overdue accounts and ensure timely collections.
- Verify payments received and follow up within specified timelines where payments are not honoured.
- Escalate and implement account holds in line with internal processes and management guidance.
Job Experience and Skills Required:
- Grade 12 / National Senior Certificate (NQF Level 4)
- Minimum 3 years’ experience in a collections or debt recovery role
- At least 1 year’s experience in a shared services environment
Apply now!
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If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Finance/Accounting Management Jobs in Gauteng
In Gauteng, South Africa, the finance and accounting management field is a significant contributor to the province’s economy, with various industries relying on skilled professionals to manage their financial operations. Typically, this field offers stable employment opportunities with good prospects for career advancement. Generally, the demand for finance and accounting managers remains high across multiple sectors.
Salary expectations for finance and accounting management positions in Gauteng are generally broad and can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically range from R400 000 to R1 500 000 per annum, with senior roles often commanding higher remuneration packages. However, these figures are subject to change and may not reflect actual salaries for specific job openings.
Common skills required for finance and accounting management positions include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and leadership skills, experience with financial reporting and regulatory compliance, knowledge of financial management principles and practices, and a solid understanding of taxation laws. Typically, candidates with a degree in finance, accounting, or business administration are well-suited for these roles.
Finance and accounting managers can be found across various industry sectors, including the financial services sector, technology industry, manufacturing sector, and more. The financial services sector, for example, often employs finance and accounting professionals to manage its operational finances, while the technology industry may require them to oversee the financial aspects of software development or IT projects.
Career progression opportunities in this field are generally good, with experienced finance and accounting managers often moving into senior roles such as department head or director of finance. Many companies also offer training and development programs to help employees acquire new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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