Midrand: Sales and Marketing Coordinator posted by iOCO Digital Pty Lty

About the Role

The Sales and Marketing Coordinator plays a vital role in supporting the sales and marketing functions by managing administrative processes, coordinating campaigns, tracking performance data, and ensuring seamless communication between teams.

Key Responsibilities

• Assist the sales team with lead generation activities, CRM updates, and follow-up tasks.
• Support the preparation of sales reports and performance dashboards.
• Coordinate client meetings, product demos, workshops, and events.
• Support the execution of integrated marketing campaigns (digital, print, and events).
• Assist in creating content for social media, newsletters, presentations, and marketing collateral.
• Track campaign performance using analytics tools and compile feedback reports.
• Assist with event logistics, registrations, promotional items, and on-site coordination.
• Maintain and update lead databases, CRM records, and tracking systems.
• Prepare targeted contact lists, email templates, and support outbound campaign execution.
• Monitor all lead sources and ensure timely lead assignment to relevant sales team members or BU leads.
• Generate regular reporting on lead flow, conversion rates, and campaign performance.
• Issue 100% of renewal quotes as per CRJ milestone timelines or at least 90 days before contract expiry.
• Ensure pricing, entitlement, and contract terms are validated prior to quote submission.
• Work closely with OEMs supplier/s, and internal teams, Technical and/or Administrative to resolve discrepancies.
• Maintain zero discrepancies between OEM, distributor, and internal renewal records.
• Maintain organised marketing and sales databases, shared folders, and tracking sheets.
• Manage team calendars, meeting schedules, and travel arrangements.
• Organise, manage, and track marketing collateral, merchandise, and promotional inventory.
• Serve as a communication link between sales, marketing, product, and other departments to ensure alignment.
• Support internal communications initiatives, sales enablement, and team training coordination.
• Assist Sales Management and Marketing Leadership with ad-hoc requirements as needed.

Requirements

• 24 years of experience supporting sales teams in an administrative, coordinator, or junior sales operations role.
• Experience with CRM systems (e.g. Dynamics, Salesforce, HubSpot) including updating pipelines and generating basic reports.
• Exposure to coordinating client meetings, demos, or events.
• Experience assisting with digital marketing activities: social media scheduling, email campaigns, and event marketing.
• Familiarity with tools such as Canva, Mailchimp, Hootsuite, Google Analytics, or similar platforms.
• Ability to compile campaign performance reports using digital analytics.
• Practical experience with lead lists, databases, or customer information systems.
• Exposure to outbound or inbound lead activities and supporting SDR/BDR processes.
• Comfortable using Excel or similar tools for tracking and reporting.

Qualifications

• Certification, Diploma or Degree in Marketing, Business Administration, Communications, or equivalent.