Job Description
About the Role
We are seeking an experienced General Manager to take full ownership of daily restaurant operations at our upmarket steakhouse in Sea Point, Cape Town. As a hands-on leader, you will oversee all aspects of the business and report directly to ownership, ensuring exceptional guest experiences while driving operational efficiency.
Key Responsibilities
- Overseeing all FOH and BOH operations daily
- Managing, scheduling, and developing the restaurant team
- Monitoring P&L, food cost, and labour cost
- Handling stock control, ordering, and supplier accounts
- Maintaining service standards across all shifts
- Managing staff performance and HR matters
- Ensuring health, safety, and hygiene compliance
Requirements
- 4 to 5 years restaurant management experience
- 2 years at GM level
- Strong financial acumen and hands-on budget management experience
- Solid understanding of FOH standards and kitchen operations
- Proven ability to lead and retain a team under pressure
- Steakhouse or high-volume a la carte background advantageous
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
- R20,000 to R30,000 per month, depending on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Western Cape
The tourism and hospitality management industry in the Western Cape is a thriving sector, typically driven by the region’s natural beauty, rich history, and diverse cultural heritage. Generally, this field offers a wide range of job opportunities for individuals who are passionate about providing exceptional customer experiences and contributing to the growth of sustainable tourism practices. As with any industry, there are common challenges that face tourism and hospitality management professionals in the Western Cape, including managing seasonal fluctuations in demand, maintaining high standards of quality and service, and staying up-to-date with changing consumer trends.
Typically, salaries for tourism and hospitality management roles in the Western Cape fall within broad ranges. While exact figures can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements, generally speaking, entry-level positions may command salaries between R30 000 to R50 000 per annum, with more senior roles potentially ranging from R60 000 to R120 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, a strong focus on customer service, and knowledge of hotel operations, marketing principles, and financial management. Many employers also place a high value on individuals with experience in front-of-house or back-of-house roles, as well as those who possess certifications such as hospitality diplomas or degree qualifications. Additionally, the ability to adapt to changing technology trends and data analysis skills are increasingly valuable in this industry.
The tourism and hospitality industry in the Western Cape commonly employs professionals from a variety of sectors, including accommodation providers, tour operators, event management companies, and travel agencies. Financial services sector employees often find roles in destination management companies or tourism boards, while those with experience in technology may be in high demand by online travel agencies or hotel chains. Manufacturing sector employees may also transition into hospitality management roles, particularly if they have experience working in customer-facing positions.
Career progression opportunities for tourism and hospitality management professionals are generally good, with many paths available to advancement and professional development. Common career paths include senior management roles, such as general manager or area manager, as well as specialized roles like conference and events management or destination marketing. With the right skills, experience, and attitude, individuals in this field can look forward to a rewarding and challenging career that offers opportunities for growth and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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