Bloemfontein: Administrator: Service Advisor posted by Motus Corporation

About the Role

We are seeking a highly organized and customer-focused individual to join our team as an Administrator – Service Advisor at Motus Land Rover Bloemfontein. In this role, you will be responsible for providing exceptional customer service to clients, scheduling service appointments, and maintaining accurate records.

Key Responsibilities

• Interact with clients in person, over the phone, and via email to schedule service appointments
• Provide status updates to clients on their service appointments and answer any questions or concerns they may have
• Maintain accurate records of all service appointments, including client information, vehicle details, and service provided
• Coordinate with the service department to ensure that all appointments are scheduled efficiently and completed in a timely manner
• Process payments and handle billing inquiries with customers
• Assist with resolving any customer complaints or issues in a professional and timely manner
• Collaborate with the service team to ensure the overall success of the department

Requirements

• High school diploma or equivalent
• 2 years of experience in a customer service or administrative role
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office and other computer software
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Salary & Benefits

Not specified