Brakpan: Sales Admin Clerk posted by HR-Simplified Ltd

About the Role

As a Sales Admin Clerk at HR-Simplified Ltd, you will play a crucial role in supporting our sales team by preparing quotes, processing customer orders, and ensuring seamless delivery of products to our customers. You will be the first point of contact for customers, handling their queries and concerns, and working closely with various departments to ensure smooth operations.

Key Responsibilities

• Prepare quotes, process customer orders, release jobs to production, submit requisitions, do delivery documents, and follow up on the jobs until dispatched.
• General daily interaction with all other departments in the company including the design team for job releases and drawings.
• Connect with procurement as required on bought-out items needed.
• Connect with the Finance Department on invoicing and commission schedules.
• Connect with Stores as required on deliveries and production and planning to expedite current jobs in the system.
• Daily Interaction with SOIP Team for Progress on Each Job.
• Facilitate arrangement of Customer Collection and Customer and/or BV Inspections.
• Process correct customer orders on SAP on the same day and ensure that any missing data or info is obtained from the responsible salesperson.
• Release PPC on the SAP system so that production can continue once the file is released from the Design/Drawing office.
• Process any requisitions required for items to be bought out or fabricated and submit to procurement with relevant attachments on SAP.
• Follow up daily with production, planning, procurement, stores & SOIP to ensure jobs are still on track as agreed.
• Send monthly reports including but not limited to quotation reports after following up with the sales person and salesexpense report & Sales commission report.
• Attend Weekly Pre-SOIP & SOIP meetings and discuss pending jobs.
• Prepare invoices and delivery documents on completion of orders.
• Obtain PODs from stores and save them on the system for future reference.

Requirements

• Grade 12 with Accountancy or/and Mathematics as subjects.
• BCom degree shall be an advantage and is Preferred.
• At least 3 year’s experience in a Sales Administrator position.
• Computer literacy: SAP, Microsoft Office 2007.
• Customer Care experience.
• Strong Excel knowledge.
• Strong administrative and technical background.
• Ability to read drawings will be an advantage.
• Strong communication skills.

Qualifications

• Formal education/certifications not mentioned in the original job description.