Job Description
About the Role
Dream Hotels & Resorts is seeking a highly skilled and experienced Dream Ambassador to join our team. As the key point of contact between our portfolio of properties and their clients, you will be responsible for providing exceptional customer service, driving sales revenue, and fostering strong relationships with our clients. Our ideal candidate will embody our core values of reliability, empathy, trust, dynamism, excellence, and joy, and will be passionate about delivering outstanding results in a fast-paced corporate and leisure sales environment.
Key Responsibilities
- Sales and Marketing: Demonstrate knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, CRM, and sales control systems.
- Customer and Personal Service: Provide exceptional customer service, conduct customer needs assessments, meet quality standards for services, and evaluate customer satisfaction.
- Administration and Management: Apply knowledge of business and management principles to resource allocation, production methods, and coordination of people and resources.
- Establishing and Maintaining Interpersonal Relationships: Develop constructive and cooperative working relationships with others and maintain them over time.
- Making Decisions and Solving Problems: Analyze information, evaluate results, and choose the best solution to solve problems.
Requirements
Knowledge of principles and methods for showing, promoting, and selling products or services. Strong customer service skills. Experience in hotel sales account management, government accounts, and/or luxury hotel market. Public procurement and compliance knowledge is essential.
Qualifications
Relevant diploma or certificate in the industry or sales field (Grade 12) would be beneficial. Minimum 5 years hotel sales account management experience with at least 2 years dealing with government accounts and/or experience in the luxury hotel market.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in North Johannesburg
In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.
Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.
Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.
The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.
For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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