Job Description
Key Responsibilities
- Billing Preparation & Processing
- Assist with preparing, reviewing, and issuing accurate invoices according to billing cycles.
- Validate billing data (rates, quantities, contract terms) before processing.
- Capture billing details into BPO
- Process credit notes and adjustments as needed.
- Administrative Support
- Maintain organized digital billing files.
- Update contract details.
- Assist in preparing reports.
- Manage incoming emails, tickets, and billing-related requests.
- Customer & Internal Query Handling
- Respond to billing-related queries from customers and internal departments.
- Provide usage reports, settlements or supporting documents.
- Process cancellations and port out requests
- Escalate complex issues to senior billing specialists or management.
- Data Management & Reconciliation
- Perform basic account reconciliations and identify discrepancies.
- Assist with month-end billing checks and revenue verification.
- Compliance & Quality Control
- Follow billing procedures and company financial policies.
- Support internal and external audit requirements by providing documentation.
- Ensure confidentiality and proper handling of sensitive customer and financial data.
Soft Skills
Strong attention to detail and organizational skills.
Excellent verbal and written communication.
Ability to multitask and manage time effectively.
Customer-focused and able to handle queries professionally.
Problem?solving and proactive mindset.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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