Job Description
The ideal candidate is playful yet professional, highly responsible, and naturally engaging with children. They will thrive in a remote lodge environment, bring creativity to activity planning, and have a genuine interest in conservation and environmental education.
Core Criteria:
- Previous experience working with children (hospitality, au pair, teaching, or similar)
- Must be fluent in English and French
- Friendly, energetic and patient personality
- High level of responsibility with a strong focus on child safety
- Ability to work flexible hours, including weekends and school holidays
- Great organisational and multi-tasking skills
- Strong communication and interpersonal skills
- Computer literate
Core Responsibilities:
Child Care & Supervision
- Supervise children at all times, ensuring safety within a Big 5 environment
- Maintain appropriate child-to-staff ratios in line with lodge policies
- Ensure children follow safety rules and wildlife awareness guidelines
- Manage sign-in and sign-out procedures with authorised parents/guardians
Activity Facilitation
- Assist in planning and delivering daily Kids Club programmes
- Facilitate games, crafts, storytelling, and outdoor activities
- Adapt activities based on age groups, interests, weather, and lodge schedules
Conservation & Environmental Education
- Introduce children to basic conservation principles and local wildlife
- Encourage respect for nature, animals, and local culture through interactive learning
Guest Interaction
- Create a warm, welcoming, and inclusive environment for children and families
- Communicate clearly with parents regarding activities and any concerns
- Uphold high standards of luxury hospitality service
Health, Safety & Hygiene
- Ensure Kids Club areas, toys, and equipment are clean and well maintained
- Conduct daily safety checks of activity areas
- Respond to minor injuries and report incidents appropriately
Administration & Compliance
- Assist with attendance registers, activity logs, and incident reports
- Adhere to lodge policies, child protection guidelines, and safety procedures
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Kwazulu-Natal
The tourism and hospitality industry in Kwazulu-Natal is a thriving sector that offers various career opportunities for individuals passionate about delivering exceptional experiences to visitors. Generally, the job market in this field is competitive, with many establishments seeking skilled professionals to cater to the growing number of tourists and travelers. Typically, roles in this industry require a strong work ethic, excellent communication skills, and the ability to work well under pressure.
When it comes to salary expectations, it’s common for salaries in the tourism and hospitality sector to range from R200 000 to R400 000 per annum, depending on factors such as experience, company size, and industry sector. Typically, senior roles or positions with more responsibility can command higher salaries, while entry-level positions may start at a lower end of this range. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.
In terms of skills, common requirements for careers in the tourism and hospitality industry include excellent communication and interpersonal skills, attention to detail, adaptability, problem-solving abilities, and a strong work ethic. Typically, a combination of on-the-job training and formal education or certifications is preferred, with some roles requiring specific industry-recognized qualifications. Other essential skills may include proficiency in languages such as Afrikaans, isiZulu, or English, depending on the location and type of establishment.
Industry sectors that commonly employ tourism and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and education institutions, among others. These establishments often require staff to manage day-to-day operations, provide exceptional customer service, and contribute to the development of their brands.
For those looking to develop a career in the tourism and hospitality industry, common progression paths include working their way up from front-of-house roles to management positions, or pursuing specialized training or certifications to move into specialized areas such as event planning or culinary arts. Generally, opportunities for career advancement exist within many establishments, especially for those who demonstrate exceptional leadership skills, innovation, and a commitment to customer satisfaction.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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