Job Description
About the Role
We are seeking a highly skilled and experienced Learning & Development Specialist to join our team at Craven Cottage CC in Bryanston. As a key member of our Human Capital Team, you will be responsible for designing and delivering training programs that support the growth and development of our staff across all levels and regions. You will also be responsible for managing our LMS system, conducting training interventions, and ensuring compliance with SETA regulations.
Key Responsibilities
- Conduct monthly Induction and other internal systems training, including Tourplan NX
- Develop and facilitate training interventions for all levels of staff
- Create and produce training material as required
- Proactively develop and write content for online training initiatives
- Encourage participation in online training initiatives
- Evaluate and report results within the Human Capital Team and other Departmental Heads
- Manage and oversee scheduling and arranging of training interventions – both internal and external
- Conduct internal training interventions and workshops
- Oversee supplier training coordination
- Evaluate all training intervention outcomes
- Manage outsourcing of various training interventions
- Conduct required training throughout the business, including regional and global offices (Cape Town, East Africa, etc.)
- Manage bursaries
- Keep abreast with changes in work processes and ensure that training interventions are held or current interventions are amended accordingly
- Ensure that process changes are communicated and trained on through the business units
- Proactively suggest training interventions to all staff
- Discuss personal developmental plans with all stakeholders
- Implement personal developmental plans
- Act as Skills Development Facilitator and act as liaison between group and SETA
- Compile Workplace Skills Plan and Annual Training Reports
- Follow up and report on Tranche Payments
- Draft annual SETA report on implementation of the Workplace Skills Plan
- Advise Human Capital GM of quality standards set by relevant SETA
- Submit Grant Applications to SETA
- Prepare documentation and log-books
- Submit necessary reports to SETA
Requirements
- Grade 12
- Bachelor’s degree / diploma
- At least 5 – 7 years of training experience, or a similar combination of education and experience
- At least 3+ years of experience as a Skills Development Facilitator
- National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
- Accreditation as Facilitator, Assessor, and Moderator is required
- Accreditation as Skills Development Facilitator (SDF) is required
- Experience on LMS
- Tourplan NX experience
- Excellent coaching, counselling, and negotiations skills
- Mature approach when dealing with people
- Ability to handle controversial or emotional issues objectively and analytically
- Capacity for dealing with employers and workers at all levels
- Confidentiality, tact, and discretion when dealing with people
- Excellent planning, organisational, analytical, and decision-making skills
- Good conflict resolution skills
- Good oral and written English communication skills
- Good problem-solving skills
- Negotiation and liaison ability
- Working knowledge of various acts that make up South African labour legislation
Qualifications
None mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Management Jobs in Gauteng
In Gauteng, the retail management industry is a common and thriving sector, with various opportunities available across the province. Typically, retailers in this region manage stores, oversee inventory, and are responsible for maintaining customer satisfaction. Generally, these roles involve coordinating daily store operations, managing staff, and driving sales growth.
Salary ranges for retail managers in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary expectations typically fall within the range of R400 000 to R600 000 per annum. However, it’s essential to note that these figures are general estimates and may differ significantly based on individual circumstances. For example, senior managers in larger corporations or those with extensive experience in specific industries may earn higher salaries.
Common skills required for retail management roles include strong leadership and communication skills, as well as the ability to work under pressure. Other essential skills typically include inventory management expertise, customer service knowledge, and basic accounting principles. Retail managers must also be adept at managing teams, handling conflict resolution, and implementing operational efficiency initiatives. In addition to these fundamental skills, having experience with point-of-sale systems, e-commerce platforms, and data analysis software can provide a competitive edge in the job market.
Retail management roles are commonly found across various industries, including financial services sector, technology industry, manufacturing sector, and consumer goods retailers. These sectors value skilled professionals who can drive sales growth, manage inventory, and maintain customer satisfaction.
Career development opportunities for retail managers in Gauteng typically involve promotions to senior leadership positions or specialized roles such as store operations manager or buying manager. With experience and additional training, individuals can transition into management consultant roles, where they can apply their expertise to help other businesses improve their operational efficiency. Furthermore, many retail managers pursue further education or obtain specialized certifications to enhance their skills and advance in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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