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Cape Town City Centre: Facilities Coordinator

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Job Description

About the Role

The Facilities Coordinator role is a critical position within our organization, responsible for ensuring the smooth operation of our facilities across Cape Town City Centre. The ideal candidate will have excellent communication skills, experience in facilities management, and the ability to work under pressure.

Key Responsibilities

  • Ensure the execution of services at all designated sites according to building fabric and handyman maintenance
  • Conduct Quality Control Inspections on a daily basis and ensure records are kept thereof
  • Complete and reviewing of quality reports on a weekly/monthly basis
  • Manage Contractors and familiarize with all terms and conditions and performance standards as per SLA per service
  • Communicate additional service requirements to Key Accounts Manager to incorporate into SLA
  • Provide regular task feedback to client and complete all/client requests to ensure client satisfaction
  • Assist in timeous submission of invoicing by Contractors and that all details are received (work order number, PO number, vat registration number, etc)
  • Complete monthly Management Report for Head Office, highlighting all operational issues and commenting on the status of such issues

Requirements

  • Grade 12 or Diploma in Built Environment or Associated Services preferred
  • 5 years experience in Facilities Management
  • Computer Literate in MSOffice
  • Experience of contract administration
  • Knowledge of pre-planned maintenance services advantageous
  • Knowledge of safety, fire and emergency procedures
  • Knowledge of Occupational Health and Safety Act and relevant legislation
  • Knowledge of SLAs and lease agreements
  • Knowledge of basic technology in building (electrical, plumbing and construction)
  • Valid drivers license

Qualifications

  • None mentioned

Salary & Benefits

  • Salary and benefits not specified

Additional Information

All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act. We strive to create an inclusive workplace that values diversity and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected characteristic.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Customer service / support Jobs in Cape Town Region

The customer service and support industry is a vital component of the Cape Town region’s economy, with a high demand for skilled professionals to provide excellent service to customers across various sectors. Typically, this field offers a stable and growth-oriented career path, especially in industries that rely heavily on customer interaction, such as technology and financial services.

In terms of compensation, salaries for customer service and support roles in Cape Town can vary widely depending on factors like experience, company size, and industry sector. Generally, salaries range from R20 000 to R40 000 per month for entry-level positions, while more senior roles can command salaries between R50 000 to R80 000 per month. However, it’s essential to note that these are broad estimates and actual salaries may differ based on individual circumstances.

Common skills required for customer service and support roles in Cape Town include excellent communication and problem-solving skills, the ability to work well under pressure, and a strong knowledge of products or services being offered. Additionally, many employers also look for candidates with basic computer skills, such as Microsoft Office proficiency, and experience working in a team environment.

The technology industry is one of the most significant sectors that employ customer service and support professionals in Cape Town, alongside financial services and manufacturing. Other common industries include healthcare, e-commerce, and education. In these sectors, customer service representatives play a crucial role in resolving customer complaints, answering queries, and providing overall support to customers.

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For those looking to start or advance their careers in customer service and support, there are numerous opportunities for growth and development. Typically, career progression paths involve moving into more senior roles within the company or exploring opportunities in related fields like account management, sales, or operations. With experience, it’s also possible to transition into specialized roles, such as technical support specialist or customer success manager.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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