Job Description
Responsibilities:
- Manage client accounts and ensure prompt resolution of any issues or concerns
- Serve as the main point of contact for clients and address any queries or requests in a timely manner
- Coordinate with utility providers to ensure accurate billing and timely payment of invoices
- Assist clients with setting up new utility services and upgrades as needed
- Prepare and review reports related to utility consumption and cost savings for clients
- Work with the operations team to implement energy-saving initiatives and improvements for clients
- Maintain accurate records and documentation for all client interactions and transactions
- Collaborate with other team members to ensure the smooth delivery of services to clients
Requirements:
- Minimum of 2 years of experience in a client service or administrative role, in the metering industry
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in Microsoft Office suite and data entry software
- Knowledge of utility billing processes and regulations
- Ability to work effectively both independently and as part of a team
- Fully Bilingual in English and Afrikaans
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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