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Cape Town: General Manager – Admin posted by Humankind

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Job Description

About the Role

A prestigious luxury hospitality property in Cape Town is seeking a seasoned General Manager (Admin) to support the Senior General Manager in overseeing the administrative and operational backbone of the business.
This is a hands-on leadership role, ideal for an experienced hospitality professional who thrives in both operations and structured administration. You will play a key role in ensuring the smooth running of the property while enabling the Senior GM to focus on delivering an exceptional guest experience.

Key Responsibilities

  • Oversee all administrative functions across the property
  • Manage payroll processes, staff scheduling, and related administration
  • Ensure full compliance with statutory and operational requirements
  • Handle contracts, including staff and supplier agreements
  • Manage supplier relationships and service providers
  • Coordinate event administration (e.g. weddings, private functions, special events)
  • Prepare and submit monthly financial and operational reports
  • Support overall operational management of the property
  • Act as Manager on Duty when required
  • Work closely with the Senior GM to drive efficiency and performance

Minimum Requirements

  • Proven experience as a General Manager / Deputy General Manager / Operations Manager within hospitality
  • Strong background in hotel, lodge, or luxury property management
  • Solid experience in administration, compliance, and reporting
  • Exposure to payroll, contracts, and supplier management
  • Experience in events or function coordination is advantageous
  • Ability to operate at a senior, decision-making level

Key Competencies

  • Strong leadership and organisational skills
  • High level of attention to detail
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Hands-on, proactive, and solutions-driven approach

Ideal Candidate

  • A well-rounded hospitality professional who enjoys the administrative and operational side of running a property
  • Comfortable taking ownership and acting as the right-hand to the Senior GM
  • Passionate about delivering excellence while ensuring strong structure and compliance behind the scenes
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel/Tourism Jobs in Western Cape

The travel and tourism industry in Western Cape is one of the most vibrant and dynamic sectors in the region, with a strong focus on showcasing the province’s natural beauty and rich cultural heritage to both local and international visitors. Typically, this industry is characterized by high levels of seasonal fluctuation, with peak periods often coinciding with major festivals, events, or school holidays. As a result, many travel professionals in the Western Cape often prioritize flexibility and adaptability as key skills for success.

In terms of compensation, salaries for travel and tourism positions in Western Cape can vary widely depending on factors such as level of experience, company size, and industry sector. Generally speaking, common salary ranges for roles in this field tend to fall within the R200 000 – R500 000 per annum bracket. However, it is essential to note that actual salaries may differ significantly from these broad estimates, with experience, qualifications, and performance all playing significant roles in determining individual compensation packages.

To excel in a travel or tourism role in Western Cape, common skills include excellent communication and interpersonal skills, ability to work under pressure, proficiency in multiple languages (especially Afrikaans, English, and isiXhosa), knowledge of local attractions and tourism products, marketing and sales acumen, adaptability, and basic computer skills. Other essential skills may include conflict resolution, problem-solving, and a strong customer service focus.

The Western Cape is home to a diverse range of industries that commonly employ travel and tourism professionals, including financial services sector, technology industry, manufacturing sector, agriculture sector, and hospitality sector. Many large multinational corporations have a significant presence in the region, as well as numerous local businesses and startups.

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Career development opportunities for travel professionals in Western Cape are plentiful, with many companies investing heavily in training and development programs to equip staff with the skills and knowledge required to succeed in an ever-changing industry landscape. Typically, career progression paths may include roles such as tour operations manager, destination management company owner, tourism marketing specialist, or hotel manager. With experience and a strong work ethic, it is possible to move into senior leadership positions or start one’s own business venture within the travel and tourism sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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