Job Description
About the Role
We are seeking an experienced Groups & Events Manager to lead our high-performing team in coordinating group bookings, conferences, and events. As a proactive leader with strong operational, organisational, and relationship-building skills, you will be passionate about delivering exceptional guest experiences while driving revenue growth in a dynamic hospitality environment.
Key Responsibilities
- Manage the day-to-day functioning of the Groups & Events department and ensure efficient office operations.
- Lead and motivate the Groups & Events team to achieve departmental objectives, hotel goals, and revenue targets.
- Maximise selling opportunities through close liaison with Sales and Groups & Events Coordinators.
- Actively monitor the diary and incoming functions to identify potential opportunities.
- Participate in long-range planning meetings for upcoming events and provide strategic direction for event activities.
- Ensure all Groups & Events Coordinators and Administrators are fully knowledgeable on hotel room configurations, banqueting operations, menu and beverage offerings, wine lists, function room layouts, and hotel room capacities.
- Handle initial enquiries efficiently, professionally, and within required turnaround times.
- Monitor and maintain the quality of service delivered by the coordination team to ensure consistently high standards of client service.
- Ensure all event and group details, including client files, contracts, and confirmation letters, are accurate, updated, and communicated effectively to all relevant stakeholders.
Requirements
- Previous experience in a Groups & Events, Conference, or Banqueting management role within hospitality.
- Strong leadership and team management abilities.
- Excellent organisational and administrative skills.
- Exceptional communication and client relationship management skills.
- Ability to work under pressure and manage multiple events simultaneously.
- Strong attention to detail and commercial awareness.
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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