Cape Town: Senior AI Automation Analyst posted by Dina Gates Recruitment

We are recruiting for a Senior AI Automation Analyst to drive intelligent automation, AI readiness, and digital transformation across the organisation. This role sits at the intersection of strategy, operations, and technology leading cross-functional teams to design and deliver scalable, AI-driven automation solutions that improve performance, reduce complexity, and accelerate innovation.

The ideal candidate has a strong foundation in business analysis, enterprise systems, and process optimisation, with advanced experience in Agentic AI, process intelligence, and enterprise-grade automation delivery.

SCOPE OF WORK:

AI Strategy & Automation Leadership

• Develop and lead the organisations AI-driven automation roadmap, aligning initiatives with business strategy, operational goals, and long-term digital transformation objectives
• Guide executives and business leaders through AI readiness, capability assessment, and adoption of agent-based and adaptive automation solutions
• Translate complex business challenges into scalable, intelligent automation opportunities using RPA, Agentic AI, and process intelligence

Process Intelligence & Continuous Improvement

• Use process intelligence, analytics, and automation insights to identify high-impact optimisation opportunities
• Champion continuous improvement by embedding data-driven problem-solving and scalability principles across automation programmes
• Ensure best practices in automation governance, documentation, and performance measurement

Solution Design & Delivery

• Oversee end-to-end design and delivery of AI-led automation solutions, ensuring quality, scalability, and measurable impact
• Lead cross-functional Agile teams through discovery, process mapping, requirements definition, prototype iteration, and deployment
• Apply data-driven insights to optimise processes, elevate decision-making, and uplift organisational performance

Stakeholder Engagement & Alignment

• Partner with senior executives, technology owners, and operational leaders to define business needs, validate scope, and secure project buy-in
• Facilitate workshops, design sessions, and cross-team collaboration to ensure clarity, alignment, and successful delivery of automation initiatives
• Communicate progress, risks, dependencies, and value realisation to both technical and non-technical stakeholders

Team Leadership & Capability Building

• Mentor and lead analysts, developers, and automation specialists, fostering a high-performance and innovation-driven team culture
• Upskill teams on emerging AI technologies, automation patterns, and Agentic AI concepts
• Support the evolution from traditional automation to adaptive, decision-driven, autonomous systems

REQUIRED SKILLS & EXPERIENCE

Core Competencies

• 8+ years experience in business analysis, automation, or digital transformation roles
• Experience working in financial services highly recommended
• Demonstrated delivery of high-impact automation programmes across multiple business domains
• AI readiness and intelligent automation strategy
• Business analysis, process optimisation, and systems integration
• Agentic AI, process intelligence, and data-driven automation
• Cross-functional project leadership in Agile environments
• Strong analytical, problem-solving, and decision-making skills
• Exceptional communication, facilitation, and stakeholder management abilities

Technical Proficiencies

• Automation & Delivery: RPA tools, process intelligence platforms, DevOps
• Collaboration & Agile: Jira, Confluence, Slack, Miro
• Data & Insights: Power BI, SQL, Excel
• Design & Documentation: Visio, Figma
• Enterprise & Data Systems: SAP, Oracle

Education & Qualifications

• Degree in Finance or Financial Management preferred

SOFT SKILLS:

• Strategic thinker with strong business and technical intuition
• Passionate about the evolution of intelligent automation and AI
• Comfortable navigating ambiguity and leading change
• Collaborative, empathetic, and driven by human-centred innovation