Job Description
About the Role
We are seeking a highly experienced Talent Acquisition Specialist to join our team in Cape Town. As a key member of our Human Resources / People Operations department, you will be responsible for managing end-to-end recruitment for BPO operations, including financial services roles, call center agents, and corporate support functions.
Key Responsibilities
- Manage full-cycle recruitment for BPO operations, including financial services roles, call center agents, and corporate support functions.
- Source, screen, and interview candidates using a variety of methods, including job boards, social media, referrals, and networking.
- Build and maintain talent pipelines for current and future hiring needs.
- Collaborate with hiring managers and operations teams to understand role requirements and recruitment priorities.
- Coordinate candidate assessments, interviews, and offer processes.
- Ensure compliance with labor laws, internal HR policies, and client contractual requirements.
- Maintain recruitment metrics and reports to track hiring efficiency and quality.
- Promote the company’s employer brand and enhance candidate experience across all touchpoints.
Requirements
- Minimum 35 years of recruitment experience, preferably in a BPO or financial services environment.
- Strong knowledge of recruitment best practices, sourcing strategies, and selection techniques.
- Proficiency with applicant tracking systems (ATS) and HR software.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple roles and priorities in a fast-paced environment.
Preferred Qualifications
- Experience recruiting for both operational and corporate financial services roles.
- Understanding of BPO operations and client service expectations.
- Knowledge of South African labor laws and HR compliance standards.
- Exposure to employer branding and recruitment marketing initiatives.
Salary & Benefits
R15,000 per month
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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