Job Description
About the Role
Profile Personnel is seeking an experienced Warranty Parts & Finance Controller to join their team in Port Elizabeth. The successful candidate will be responsible for managing the complete warranty claim process, ensuring accurate financial reporting, and maintaining strong systems knowledge. This role offers a unique opportunity to leverage your expertise in finance and warranty administration to drive business growth.
Key Responsibilities
- Manage the complete warranty claim process.
- Validate repair orders to confirm correct labour times, operating codes, and cost allocation.
- Review job cards and documentation to ensure accurate, error-free submissions.
- Process and allocate parts usage through DMS and SAP to maintain accurate job card costing.
- Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
- Recover costs for rejected claims through coordination with Payroll and Finance.
- Compile and distribute daily and monthly financial and operational reports for key stakeholders.
- Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
- Coach workshop personnel on technical reporting requirements to improve claim quality.
- Identify and correct job card deficiencies using the open WIP system.
- Maintain accurate system configurations and labour rates in SAGA and DMS.
- Escalate system or financial discrepancies to Information Services and Cost Accounting.
Requirements
- National Diploma / Degree in Finance or Accounting
- Warranty Administration Certification
- Minimum 3 years motor industry experience within After Sales coupled with warranty administration and financial control experience
- Experience in dealership or manufacturing workshop environment preferred
- Automotive After Sales dealer modules
- Financial control or audit-related certification
- Code 8 drivers license (advantageous)
- High numerical accuracy and analytical ability
- Advanced MS Office and Excel skills
- Strong systems knowledge: SAGA/2, ElsaPro, SAP, Keyloop, DMS, iPartner, Group Retail Portal
- Strong understanding of VW/Audi technical literature
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details are not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in Eastern Cape
The automotive service industry is a vital sector in Eastern Cape, South Africa, with numerous opportunities available for skilled professionals. Generally, the job market trends indicate a steady demand for skilled technicians and mechanics to cater to the growing number of vehicles on the road. Typically, this demand is highest in urban areas where there are more residents who own cars.
In terms of salary expectations, it’s common for automotive service roles to fall within broad ranges, typically ranging from R30 000 to R80 000 per annum, depending on factors such as experience, company size, and industry sector. However, these figures are subject to variation, and actual salaries may differ based on individual circumstances. For instance, experienced technicians with specialized skills or those working for larger companies may earn higher salaries.
Common skills required for automotive service roles include mechanical aptitude, problem-solving skills, attention to detail, communication skills, teamwork ability, adaptability, and technical knowledge of various vehicle systems. Typically, candidates with a National Diploma in Mechanical Engineering or Automotive Repair are well-suited for these roles.
The automotive service industry is often associated with the following sectors: manufacturing, logistics, financial services, and technology. These industries frequently require skilled technicians to maintain and repair their fleets of vehicles.
For career development, automotive service professionals can typically progress to senior technician or supervisor roles within a few years of experience. With further training or education, they may also pursue careers in management, sales, or technical training. Often, companies invest in employee development programs, providing opportunities for on-the-job training, workshops, and mentorship schemes.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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