Job Description
About the Role
We are seeking an experienced and detail-oriented Assistant Store Manager to join our team in Durban North. As a key member of our branch management team, you will be responsible for driving sales growth, managing inventory, and ensuring operational efficiency.
Key Responsibilities
- Achieve both daily and monthly sales targets for the branch
- Resolve sales inquiries within established standard operation procedures (SOP)
- Conduct daily high-risk stock counts; report variances to management and document corrective actions
- Oversee daily stock replenishment and ensure merchandising and housekeeping standards align with company policies
- Complete bi-annual stock takes in line with company SOP
- Maintain stock loss figures within company-defined thresholds
- Submit monthly operational reports to your Line manager
- Ensure accurate and timely reporting on a daily and weekly basis
- Reconcile daily banking transactions and submit reports to head office
- Download and print bank statements daily, ensuring reconciliation with recorded sessions
- Maintain up-to-date branch administration records, including banking logs, book registers, filing systems, OHASA documentation, and GRCs
- Ensure adherence to company policies and compliance with safety standards
- Maintain and manage Occupational Health and Safety (OHASA) files
- Escalate issues to management when necessary
- Manage weekly POD (Proof of Delivery) reports with a 48-hour turnaround; conduct daily POD scanning
- Verify and sign off on documentation such as trip sheets and waybills in advance, in line with company policies
- Action non-stock purchase orders and accounts promptly, aligned with statement dates
- Monitor and manage daily branch expenses, ensuring alignment with monthly budget limits
- Handle branch opening and closing procedures, including alarm callouts
- Ensure the property is well-maintained and communicate maintenance needs to management
Requirements
- Minimum: Post matric qualification in Business Administration, Management, Logistics, or a related field
- Proficiency in Microsoft Office applications, particularly Excel
- People management experience
- Warehousing and stock management experience
Qualifications
- Formal education/certifications not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in eThekwini
The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.
Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.
For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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