Job Description
About the Role
The Tracking Controller is a critical role in our logistics operation, responsible for monitoring and tracking all vehicles via GPS and tracking management systems to ensure seamless delivery of goods.
Key Responsibilities
- Monitor and track all vehicles via GPS and tracking management systems
- Ensure deliveries are tracked from dispatch through to final delivery
- Monitor adherence to route plans, traffic regulations, driving times and delivery schedules
- Track and monitor cross-border vehicle movements and customs clearance processes
- Escalate delays, breakdowns, hijackings, accidents and route deviations immediately
- Maintain accurate incident logs and handover reports
- Communicate proactively with drivers, supervisors and management regarding delivery updates
- Monitor driver behaviour including speeding, unauthorised stops and other compliance matters
- Capture and update trip information on tracking systems
- Compile daily operational reports including OTIF, border delays, incidents and route deviations
- Support operational efficiency and customer service delivery
Requirements
- Matric certification
- Diploma in Logistics or Transport Management (advantageous)
- Valid drivers licence
- Minimum 3 years experience in tracking within FMCG, linehaul and cross-border operations
- Advanced experience working on vehicle tracking management systems
- Excellent MS Office skills
- Strong verbal and written communication skills
Qualifications
- None specified
Salary & Benefits
- Salary details not provided
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in eThekwini
The transport and logistics sector in eThekwini is experiencing steady growth, driven by the increasing demand for efficient supply chain management and the expansion of various industries such as manufacturing, technology, and financial services. This growth creates a range of job opportunities for individuals looking to pursue careers in this field.
Typically, salaries for transport and logistics professionals in eThekwini fall within broad ranges, often depending on factors like experience, company size, and industry sector. For instance, entry-level positions may start around R300 000 – R400 000 per annum, while more senior roles can range from R600 000 – R1 million per year. However, salaries can vary significantly depending on the individual’s qualifications, skills, and level of experience.
Common skills required for transport and logistics roles in eThekwini include a valid driver’s license, proficiency in Microsoft Office, good communication and problem-solving skills, and the ability to work effectively in a team environment. Other essential skills may include knowledge of transportation regulations, warehouse management systems, and inventory control procedures. Additionally, experience with logistics software, such as transportation management systems or supply chain management platforms, is often highly valued.
The transport and logistics sector is a significant employer across various industries, including manufacturing, technology, and financial services. Companies in these sectors often require professionals to manage the movement of goods, supplies, and equipment, ensuring timely delivery and efficient use of resources. Other common industries that employ transport and logistics personnel include retail, construction, and healthcare.
For those looking to pursue a career in transport and logistics, there are various opportunities for professional development and growth. Many companies invest in training programs to upskill their employees, which can lead to promotions or new roles within the company. Additionally, certifications like the Certified Logistics Professional (CLP) or the Supply Chain Management Professional (SCMP) can enhance job prospects and career advancement possibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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