Job Description
About the Role
The Branch Administrator role at Fidelity Services Group is a critical support function that ensures accurate and efficient administrative operations in our Payroll and Operations teams. As an Administrator, you will provide professional support to these teams, ensuring compliance with company policies, procedures, and statutory requirements.
Key Responsibilities
- Process and verify employee hours, overtime, leave, and corrections
- Perform BPSI and daily approvals including duty rosters, overtime templates, in/out lists, and Nimbus updates
- Ensure accurate completion and submission of time books and daily reports
- Assist with NBC updates, including leave, sick leave, and bonus payouts
- Manage payroll-related queries and discrepancies in collaboration with management
- Process employee movements including new hires (OPS), terminations, and transfers
- Maintain and update employee records, staff lists, and organograms
- Assist with PSIRA documentation and ensure compliance with registration requirements
- Process UIF documentation and submissions
- Handle IOD (Injury on Duty) reporting and ensure all supporting documents are completed and submitted
- Support scheduling and staff planning across relevant branches
- Prepare and submit weekly reports to management (e.g., fines, attendance)
- Capture and process manual orders where applicable
- Share FAMS transfer details with controllers for appropriate action
- Coordinate and communicate staff-related operational matters effectively
Requirements
- Strong administrative and organizational skills
- Exceptional attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to meet deadlines and work under pressure
- High level of confidentiality and professionalism
- Proficiency in MS Office (Excel, Word, Outlook)
Qualifications
- Grade 12 (Matric) essential
- Certificate or Diploma in Administration, Human Resources, or Payroll (advantageous)
- Minimum of 23 years experience in an administrative role, preferably within a payroll or operational environment
Salary & Benefits
- Salary and benefits will be discussed during the interview process.
Note: The salary and benefits section was removed as it was not explicitly mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About HR & recruitment Jobs in Ekurhuleni
The human resources (HR) and recruitment industry is a vital part of the Ekurhuleni job market, playing a crucial role in attracting, retaining, and developing top talent for organisations across various sectors. Typically, companies in this region require HR and recruitment professionals who can provide strategic guidance on talent management, employee engagement, and performance development.
Generally, salaries for HR and recruitment roles in Ekurhuleni vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. While it’s difficult to provide an exact salary range due to these variables, common broad ranges include R400 000 to R700 000 per annum for mid-level positions, with senior roles often commanding salaries above R1 million. However, please note that actual salaries can differ significantly from these estimates.
Common skills required for HR and recruitment roles in Ekurhuleni typically include proficiency in human capital management systems, strong communication and interpersonal skills, ability to handle sensitive personnel matters, knowledge of employment laws and regulations, and analytical and problem-solving capabilities. Other essential skills often include talent acquisition and management expertise, employee engagement strategies, performance development techniques, and data-driven decision-making.
The industries that commonly employ HR and recruitment professionals in Ekurhuleni include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require HR specialists who can navigate complex employment laws, manage diverse talent pools, and develop effective recruitment strategies to meet business objectives.
For those interested in pursuing a career in HR and recruitment, career development opportunities are abundant. Typically, entry-level positions in this field provide valuable training and experience, which can lead to senior roles or specialisations such as talent management, diversity and inclusion, or learning and development. With continuous professional development and certification, HR and recruitment professionals can enhance their skills, advance their careers, and remain competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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