eThekwini: Business Intelligence Analyst posted by Customer Experience People SA Ltd

We are seeking a skilled Business Intelligence Analyst to transform data into actionable insights that drive strategic and operational decision-making. The ideal candidate will be strong in data querying, analytics, and visualization, with hands-on experience using modern cloud data platforms and BI tools. Job Responsibilities Design, develop, and maintain interactive dashboards and reports using Tableau Write complex and optimized SQL queries to extract and transform data from Snowflake and other data sources Use Python for data analysis, automation, statistical exploration, and advanced transformations Build and maintain scalable data pipelines and transformations using Databricks Partner with business stakeholders to understand requirements and translate them into analytical solutions Perform data validation, quality checks, and reconciliation to ensure reporting accuracy Analyze trends, patterns, and key drivers to support business performance and strategic initiatives Document data models, metrics definitions, and BI solutions to ensure transparency and reuse Support ad-hoc analysis and data investigations as required Experience and skills required Strong proficiency in SQL (advanced joins, window functions, performance tuning) Experience with Python (Pandas, NumPy, Jupyter, or similar libraries) Hands-on experience building dashboards and reports in Tableau Practical experience using Databricks for data processing and analytics Experience working with Snowflake as a cloud data warehouse Solid understanding of data modeling, star schemas, and analytical datasets Ability to communicate insights clearly to both technical and non-technical audiences Strong problem-solving and analytical thinking skills Qualification BCom degree or studying towards one (a must) Interview Process: The interview process will consist of a single stage for shortlisted candidates. Successful applicants will meet with the Director of Business Intelligence for a discussion focused on realtime experience, career goals and aspirations, alongside a structured set of competencybased interview questions. Core Behaviours At Huntswood, our people are dependable, driven, and collaborative and our values guide the way we show up for our customers, our colleagues, and our clients. The job holder should be able to demonstrate the following behaviours that bring our values to life: Deliver WOW! Own it take personal responsibility for getting things done, find a way. Deliver Unbelievable Service – Create WoW moments for your customers every time. Servant Leadership Enable and empower all employees. Our people are at the heart of our success. Do the right thing Be Empathetic Be respectful to everyone, always Act with integrity, even when no one is looking. Winning Mindset Bring your Agame every day. Passion is contagious- work everyday like it is your first day on the job. Strive for Greater Stay dedicated to continuous improvement. Challenge the status quo and bring forward your best ideas. Its not just about what we do, but how we do it our behaviours are what make us special.