Job Description
About the Role
We are seeking a Night Auditor for our busy Hotel in Franschhoek, with previous 4 or 5 Star Hotel experience essential. The successful candidate will have the opportunity to work on a fixed-term contract from July to November. Preference will be given to candidates already based in the Winelands for face-to-face interviews.
Key Responsibilities
- Ensure that all company policies, procedures & SOPs are adhered to
- Carries out a detailed audit on the previous day’s business & verifies the revenue taken
- Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have been opened
- Check that all departures for the day have checked out or makes sure that they are checked in again when stays are extended
- Produce Emergency Back-up reports
- Balances pre-lists received by Reception during the day
- Processes revenue allocation from all-inclusive Guest Bills to other departments
- Checks the Guest Folio Pits to ensure all dockets have been processed and allocated to the correct bill
- Ensures that guest bills are correct and have the correct documentation attached prior to the departure of the guest
- Closes down the point of sale equipment, which links F&B Sales outlets with the Front Office system in accordance with laid down procedures
- Prepares guest key audits and establishes if any keys for vacant rooms are missing
- Completes several other audits of rates, Food and Beverage Control, Laundry Charges and House Accounts
- Prepares an end of shift Hand Over for other departments
- Makes management aware of any irregularities found during the Night audit shift
- Be available to work extra hours if circumstances require
- Ensure that excellent customer service is delivered at all times
- Ensure safety of all guests and attend to issues promptly
Requirements
- Previous 4 or 5 Star Hotel experience essential
- Ability to work independently with minimal supervision
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
Qualifications
- Formal education/certifications not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Stellenbosch
The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.
Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.
The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.
Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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