Job Description
About the Role
Our client is seeking a confident and client-focused Collections Agent to manage early- to mid-stage arrears within an asset finance environment. You will engage directly with clients, often negotiating and securing payments, while maintaining professionalism, accuracy, and compliance. The successful candidate will take ownership of their portfolio and contribute to overall collections performance.
Key Responsibilities
- Manage a portfolio of 1st and 2nd stage arrears accounts.
- Engage clients via phone and email to secure payments and negotiate arrangements within mandate.
- Monitor arrears, follow up on overdue accounts, and manage promises to pay.
- Maintain accurate debtor records, allocate payments, and perform reconciliations.
- Prepare accounts for legal handover and liaise with attorneys or external collections partners.
- Assist with weekly and monthly reporting, ensuring compliance with company policies and regulatory requirements.
Requirements
- Matric (Grade 12)
- 2+ years’ experience in collections (asset finance, lending, or instalment-based environment)
- Exposure to early- and mid-stage collections processes
- Basic understanding of legal collections and handover procedures
- Proficiency in Microsoft Excel and collections systems
Qualifications
No qualifications mentioned.
Salary & Benefits
Salary: R20,000 – R30,000 (negotiable depending on experience and qualifications)
Benefits: phone allowance, pension, and company co-contribution to medical aid
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Gauteng
In Gauteng, South Africa, the office automation field is experiencing steady growth due to the increasing demand for digital transformation and process efficiency. Typically, this sector drives business operations forward by automating routine tasks, improving data management, and enhancing overall productivity. Generally, office automation roles are in high demand across various industries, making it an attractive career path for job seekers.
When it comes to salaries, it’s essential to note that salary ranges vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, a common salary range for office automation professionals in Gauteng is typically between R500 000 to R1 million per annum, with some senior roles potentially exceeding this amount. However, please be aware that actual salaries may differ significantly due to individual circumstances.
Common skills required for office automation roles include proficiency in Microsoft Office software, experience with document management systems, knowledge of cloud-based applications, programming languages such as Python or Java, and data analysis skills. Typically, candidates with a degree in information technology or a related field are well-suited for these roles. Additionally, strong analytical and problem-solving skills, attention to detail, and excellent communication abilities are often essential.
Office automation professionals can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public administration. These roles often involve working closely with colleagues to implement process improvements, ensure data accuracy, and maintain system integrity.
Career development opportunities abound for office automation professionals in Gauteng. Typically, job seekers can expect career progression through promotions to senior roles or specialising in a specific area of interest, such as cloud computing or cybersecurity. Many companies also offer training and development programs to equip employees with the latest skills and technologies. By acquiring new skills and staying up-to-date with industry trends, office automation professionals can enjoy a fulfilling and rewarding career in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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