Gauteng: RETAIL/STORE MANAGER posted by Kauai Juice

February 11, 2026 Jobs in Gauteng

Kauai Juice

South Africa

Customer service / support

Job Description

We are looking for an experienced Retail / Store Manager with leadership skills; excellent communication skills and most importantly knowledge and experience of how to manage employees and the store operations, within a restaurant environment. In this role you will be responsible for: Ensuring that the store operates smoothly, providing customers with exceptional customer experience and maintaining product quality and stock control. Ensuring legal compliance and acting as communication liaison between company, staff, and suppliers. General store staff management which includes interviewing, hiring, and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure compliance with all standards, policies and procedures by all store staff. Cape Town (Paarl, Tableview, Cape Gate, Claremont) Ref: CTN001/26 Pretoria (Hazeldean/Faerie Glen, Centurion) Ref: PTA001/26 Midrand (General area) Ref: MDR001/26 Johannesburg (East-Rand, West Rand, Roodepoort) Ref: JHB001/26 Johannesburg (Sandton, Central, Old Eds) Ref: JCS001/26 To Apply : Forward a detailed CV, including copies of your qualifications, and contactable references to , if you are currently employed, please disclose your remuneration expectation. Please ensure to indicate the vacancy reference number / or areas as indicated in this advertisement for each of the location/s that you wish to apply for Applications Close: 15 March 2026 , it is important to submit your application as soon as possible because the company will reserve the right to proceed with recruitment processes prior to the application closure date. The Company reserves the right not to make the appointment. By applying for the position, you consent to Kauai Juice (PTY) Ltd collecting, storing, using, destroying and processing personal information in any other manner for purposes of attending to this advertisement for the maximum period of twelve (12) months, and/or all matters relating thereto, including the disclosure to third parties of such personal information for purposes of confirming such personal information. In the event you do not hear from the Company within a period of 21 days after the closing date of applications, please consider your application to have been unsuccessful. The CVs and application documents of unsuccessful candidates will not be returned. Kauai Juice (PTY) Ltd is an equal opportunity company and committed to transformation. Minimum Requirements : § Grade 12 § Relevant Tertiary Qualification will be an advantage (Degree, Certificate, Diploma) § Minimum 1-year previous restaurant or retail related management experience § Fluent in English (Oral and written) § Computer literate (MS Office Suite) § Own reliable transport

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About Customer service / support Jobs in South Africa

In South Africa, the customer service and support industry is a significant sector, with many companies seeking to provide excellent service to their customers. Typically, this involves a range of roles that cater to diverse industries, from technology and finance to healthcare and retail.

Generally, salaries for customer service and support positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad ranges can be discussed. Typically, entry-level positions may start around R15 000 – R25 000 per annum, while more senior roles can range from R50 000 – R80 000 per annum or more. However, salaries can fluctuate based on individual performance and the specific requirements of each role.

Common skills for customer service and support roles in South Africa include excellent communication skills, both written and verbal; problem-solving abilities; a strong attention to detail; and a positive, patient demeanor. Additionally, many companies value candidates with experience in resolving conflicts or managing multiple tasks simultaneously. Technical skills such as proficiency in CRM software or helpdesk platforms can also be beneficial.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ customer service and support roles. These sectors often require specific knowledge of products or services, but generally, a strong understanding of customer needs and expectations is paramount.

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Career development opportunities for those in customer service and support roles can be diverse. Many companies offer training programs to enhance skills and promote career advancement. Senior roles may involve supervisory responsibilities, while some positions may lead to specialized roles such as account management or product expertise. Furthermore, with the rise of e-commerce and digital services, there is a growing demand for skilled customer service professionals who can effectively manage online interactions.

For job seekers looking to break into the field, focusing on developing strong communication skills and gaining relevant experience through internships or volunteer work can be beneficial. As the industry continues to evolve, staying adaptable and open to new technologies and approaches will be essential.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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