George: Showroom Sales Consultant – George posted by Headhunters

About the Role

Our client, a leading South African fabric, wallpaper and interior soft goods distributor; specializing in textiles, upholstery fabrics, curtain fabrics, outdoor fabrics, wall coverings, and contract fabric collections, is seeking to appoint a dynamic Showroom Sales Consultant to join their George team.

Key Responsibilities

• Welcome and assist customers entering the showroom in a professional manner.
• Identify customer needs and recommend suitable products and solutions.
• Provide detailed information on product features, specifications, pricing, and availability.
• Conduct product demonstrations to highlight benefits and applications.
• Address customer enquiries, concerns, and complaints efficiently.
• Ensure equal assistance to all customers and collaborate with other sales representatives when assisting their clients.
• Promote and upsell showroom products to maximize sales opportunities.
• Provide accurate information regarding stock availability and delivery timelines.
• Process sales transactions and ensure documentation is completed correctly.
• Achieve or exceed individual sales targets and contribute to overall showroom performance.
• Utilize social media platforms to promote products and generate customer leads.

Requirements

• Matric (Grade 12).
• Proven experience in retail or showroom sales.
• Experience in textiles, fabrics, or interior design industry preferred.
• Industry-related qualification advantageous.
• Intermediate proficiency in MS Office (Word, Excel, Outlook).
• Ability to use social media platforms for marketing and lead generation.
• Strong product knowledge development and sales techniques.

Qualifications

(No qualifications mentioned)

Salary & Benefits

(No salary information mentioned)

Operational Support

• Assist the sales team with product information, samples, and client queries.
• Manage cutting services and maintain the cutting room area.
• Support stock control by reordering items and assisting with deliveries and dispatch.
• Maintain appro samples and related documentation.

Showroom Maintenance and Security

• Maintain a clean, organized, and visually appealing showroom environment.
• Ensure showroom displays are updated regularly.
• Maintain workstation security and adhere to cybersecurity protocols.

Reporting and Compliance

• Submit weekly and monthly sales reports.
• Maintain daily records of sales and customer foot traffic.
• Ensure compliance with company policies and procedures.
• Liaise with IT support when technical issues arise.

Professional Conduct

• Maintain a professional appearance and high standards of personal hygiene.
• Demonstrate professionalism, teamwork, and a customer-focused attitude.
• Utilize company tools, systems, and training platforms effectively.