Job Description
About the Role
We are seeking an experienced Housekeeping Duty Manager to join our team at a luxury lodge in Hoedspruit. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of cleanliness and attention to detail.
Key Responsibilities
- Maintain high standards of cleanliness and attention to detail in guest accommodation and public areas.
- Inspect guest rooms daily.
- Record and report maintenance service requirements immediately.
- Oversee pest control.
- Supervise and control laundry operations.
- Ensure guest laundry is collected, washed carefully, and returned.
- Manage lodge and staff laundry daily.
- Control housekeeping expenditure and manage purchasing and price control for accurate stock counts.
- Monitor stock control systems for minibars, linen, amenities, and cleaning materials.
- Conduct monthly stocktakes.
- Handle price updates, GRVs, and budget control.
- Inspire, lead, and develop the housekeeping team.
- Ensure correct staff placement and guest focus.
- Recognize positive guest feedback and address negative feedback constructively.
- Train staff regularly and manage performance.
- Oversee leave cycles and annual leave.
- Assist at Front of House during guest arrivals, departures, and site inspections.
- Host guests.
- Maintain relationships with community, owners, suppliers, and partner lodges.
Requirements
- 23 years of Housekeeping Management experience in a 5-star boutique lodge or Big 5 reserve.
- Budget and stock control experience.
- Room Division or Front of House experience (advantage).
- Hospitality and service training experience (advantage).
- Fluent in English (spoken, read, written).
- Strong literacy skills for emails and documentation.
Qualifications
- Formal education/certifications not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Maruleng
In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.
Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.
The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.
For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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