Hoedspruit: Junior Couple – Guide & FOH

REQUIREMENT: – RSA ID and legal residence essential – Previous lodge or safari experience essential – Strong guest relations and communication skills – Ability to work well as a team – Valid Driver’s License essential Front of House / Reservations: – Strong hospitality, reservations, front office, or hosting experience – Prior hospitality or lodge experience advantageous – Strong guest relations and hosting skills essential – Computer literacy and reservation administration skills – Ability to multitask and work under pressure – Professional appearance and customer-focused approach – Strong organisational and communication skills Guide / Ranger: – FGASA Level 1 or 2 essential – Valid PDP essential – Valid First Aid certification – Rifle competency and advanced rifle handling essential – Experience conducting bush walks, game drives, and guest hosting – Basic vehicle maintenance knowledge – Basic camp maintenance experience – Passion for wildlife, conservation, and guest interaction KEY RESPONSIBILITIES: Front of House / Reservations: – Manage guest reservations via phone, email, and online booking platforms – Process bookings, amendments, and cancellations accurately – Maintain up-to-date reservation records and guest information – Coordinate guest arrivals and departures, including check-ins and check-outs – Welcome and assist guests, ensuring a warm and professional first impression – Provide information on lodge facilities, activities, and services – Liaise with housekeeping, guiding, and operations teams to ensure seamless guest experiences – Handle guest queries, requests, and complaints efficiently and professionally – Ensure high levels of customer service and guest satisfaction – Perform general front desk and administrative duties Guide / Ranger: – Conduct professional game drives and bush walks – Deliver informative and memorable wildlife experiences – Ensure guest safety during all safari activities – Host guests and provide exceptional service throughout their stay – Maintain guiding equipment and safari vehicles – Assist with vehicle checks and basic maintenance – Support camp maintenance and operational duties when required – Uphold conservation principles and lodge standards at all times PACKAGE: – Market-related salary negotiable depending on experience and qualifications – 3 Weeks On / 1 Week Off – 21 Annual Leave Days – Provident Fund – Couples accommodation provided – 3 Meals per day included LOCATION: Hoedspruit Region Limpopo