Johannesburg: ATR17932 Supervisor: Debtors – Risk Collections | Europcar | Bruma, Johannesburg posted by Motus Corporation

April 28, 2026 Jobs in Central Johannesburg

Motus Corporation

Gauteng

Accounting / Finance

Job Description

About the Role

Europcar, a leading car rental company based in Bruma, Johannesburg, is seeking an experienced Supervisor: Risk Collections to join their team. As a key member of the Risk Collections department, you will be responsible for managing and supporting a team of Debt Collectors to achieve monthly performance targets and maximize debt recovery.

Key Responsibilities

Supervise, train and motivate a team of collections specialists to achieve performance targets.
Develop and implement effective collections strategies and procedures to maximize debt recovery.
Oversee call quality to evaluate call handling effectiveness based on predefined quality standards.
Contact center management and the setting of daily calling campaigns including digital communication campaigns.
Monitor and analyse team performance, implementing measures to improve productivity and success rates of the team to meet KPIs.
Conduct Weekly QA reviews and performance assessments with team members and recommending remedial measures.
Provide support and assistance to staff to resolve problems effectively and without delay.
Monitor and supervise all customer communications to ensure effective and professional standards are maintained.
Monitor and manage all customer feedback to ensure positive CSI is maintained.

Requirements

3 years relevant debt collection experience as an agent, preferably in an EDC (External debt Collector) environment.
3 years experience in a Supervisory capacity in a debt collection environment.
Experience using the Excalibur system is necessary.
A Code 08 unendorsed drivers license.
Developed proficiency in MS Excel/Word/Outlook.

Qualifications

Minimum Education: Matric Tertiary qualification in Credit Management or Finance or Legal (NQF5).

Salary & Benefits

Salary and benefits will be discussed during the interview process.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Gauteng

In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.

When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.

Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.

Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.

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For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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